Resolved after 4 hours 45 minutes, affecting Aurora Simulations and Sales Mode and 1 more, on April 4, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Apr 04, 2025, 08:23 PM UTC
We are currently experiencing an issue where the simulation is not working and is returning an error. Our Engineering team is investigating, and we will provide an update as soon as possible.
- identified Apr 04, 2025, 08:35 PM UTC
We’ve identified that the issue is being caused by a temporary disruption with PVWatts. Our Engineering team is actively working on a solution, and we will provide further updates as progress is made.
- monitoring Apr 04, 2025, 09:15 PM UTC
Our engineers have already deployed a fix. Monitoring the status.
- monitoring Apr 04, 2025, 10:56 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 05, 2025, 01:08 AM UTC
This incident has been resolved
Your product runs on more than Aurora Solar
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services