Alloy experienced a minor incident on September 10, 2025 affecting Customer Dashboard, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Dashboard
Update timeline
- investigating Sep 10, 2025, 06:55 PM UTC
We have identified a spike in 403 authentication errors in the Alloy dashboard as of around 14:30 ET. We are currently investigating.
- resolved Sep 10, 2025, 07:49 PM UTC
We’ve resolved the issue that was causing the 403 errors, and our systems have returned to normal operations. Thank you for your patience while we worked to address this.