Alloy incident

Integration Downtime: Experian

Minor Resolved View vendor source →

Alloy experienced a minor incident on November 3, 2025 affecting Production API, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2025, 05:06 PM UTC
Resolved
Nov 03, 2025, 05:20 PM UTC
Duration
13m
Detected by Pingoru
Nov 03, 2025, 05:06 PM UTC

Affected components

Production API

Update timeline

  1. investigating Nov 03, 2025, 05:06 PM UTC

    Our monitoring has detected that calls to Experian are failing

  2. resolved Nov 03, 2025, 06:44 PM UTC

    Our monitoring confirms that processing has returned to normal. We have not observed any further errors since 12:20 PM ET. Any applications that failed during this period can now be re-run successfully.