Alloy experienced a critical incident on June 18, 2026 affecting Customer Dashboard, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 18, 2026, 06:03 PM UTC
Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for updates.
- investigating Jun 18, 2026, 06:15 PM UTC
We are currently investigating a spike in 500 errors affecting dashboard loading for some users . Our team is actively working to identify the root cause and mitigate the issue. We also observed a brief increase in API errors during this period, but API performance is now operating as expected.
- monitoring Jun 18, 2026, 06:19 PM UTC
We are seeing recovery in dashboard performance with error rates returning toward normal levels. We are closely monitoring the platform to ensure stability is fully restored.
- resolved Jun 18, 2026, 06:27 PM UTC
After further montioring, we have not observed any new errors. All systems are operating normally.