Alloy experienced a minor incident on August 25, 2026 affecting Production API and Customer Dashboard and 1 more component, lasting 1h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Production APICustomer DashboardSandbox API
Update timeline
- investigating Aug 25, 2026, 06:45 PM UTC
Our automation detected degraded performance of Dashboard, Production API and Sandbox API components. We are currently investigating this issue.
- monitoring Aug 25, 2026, 06:56 PM UTC
Performance have been restored, all components are operational.
- resolved Aug 25, 2026, 08:39 PM UTC
Issue have been fully resolved. Elevated error rates were observed on August 25th between 14:18 and 14:22 PM ET and between 14:29 and 14:35 PM ET