Alloy incident

File exports fail to download

Minor Resolved View vendor source →

Alloy experienced a minor incident on October 9, 2026 affecting Customer Dashboard, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 11:15 AM UTC
Resolved
Oct 09, 2026, 01:08 PM UTC
Duration
1h 52m
Detected by Pingoru
Oct 09, 2026, 11:15 AM UTC

Affected components

Customer Dashboard

Update timeline

  1. investigating Oct 09, 2026, 11:15 AM UTC

    File exports in Alloy Dashboard fail to download. We are currently investigating this issue.

  2. identified Oct 09, 2026, 11:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 09, 2026, 01:08 PM UTC

    This incident has been resolved.