Alloy incident

Increased Response Times for Dashboard and API

Minor Resolved View vendor source →
Started
Feb 17, 2026, 09:03 PM UTC
Resolved
Feb 17, 2026, 09:14 PM UTC
Duration
11m
Detected by Pingoru
Feb 17, 2026, 09:03 PM UTC

Affected components

Production APICustomer Dashboard

Update timeline

  1. investigating Feb 17, 2026, 09:03 PM UTC

    We are currently investigating reports of elevated response times that affect both the Alloy Dashboard and API. Some customers may experience slower load times for the dashboard and longer response times for the API. Our engineering team is actively investigating.

  2. resolved Feb 17, 2026, 09:14 PM UTC

    The root cause has been identified. Response times for the Dashboard and API have returned to normal levels since 3:46 PM ET.

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