Alloy incident

[Retroactive] Errors When Saving New Workflow Versions

Notice Resolved View vendor source →

Alloy experienced a notice incident on February 2, 2026 affecting Customer Dashboard, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2026, 05:27 PM UTC
Resolved
Feb 02, 2026, 05:27 PM UTC
Duration
—
Detected by Pingoru
Feb 02, 2026, 05:27 PM UTC

Affected components

Customer Dashboard

Update timeline

  1. resolved Feb 02, 2026, 05:27 PM UTC

    Between 11:20 AM and 12:04 PM ET, some workflows returned a 500 error when attempting to save a new version. Existing workflow versions and decisioning on existing workflow versions were not impacted. Once the root cause was identified as a previous code change, the issue was resolved at 12:04 PM ET when the affected change was rolled back, and all functionality related to workflow version saving was fully restored.