Edge Delivery Issues in Chicago, Illinois
Affected: Edge Delivery
Akamai Outage History
Akamai is up right nowAkamai had 59 outages in the last 2 years totaling 2109h 46m of downtime — averaging 2.4 incidents per month.
There were 59 Akamai outages since October 20, 2025 totaling 2109h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.
Cloudlets and NetStorage upload Issues
Affected: CloudletsNetStorage
Timeline · 7 updates
- investigating Apr 03, 2026, 04:54 AM UTC
We are investigating an issue with Cloudlets related to activation failures. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support) or Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
- investigating Apr 03, 2026, 05:13 AM UTC
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will provide the next update as we make progress.
- investigating Apr 03, 2026, 08:24 AM UTC
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will provide an update as we make progress.
- investigating Apr 03, 2026, 10:27 AM UTC
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will provide an update as we make progress.
- monitoring Apr 03, 2026, 12:00 PM UTC
We have rolled back a change which we believe may have caused this issue as of approximately 11:30 UTC on April 3, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will continue to monitor to ensure that the impact has been fully mitigated.
- resolved Apr 06, 2026, 09:55 AM UTC
We can confirm that the issue was mitigated at 11:29 UTC on 3 April 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
- postmortem Apr 07, 2026, 01:19 AM UTC
Customers and partners can find an incident summary report here: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY.
Content Purge and Edge Delivery Issues for Customers Using Enforced mTLS settings
Affected: Edge DeliveryContent Purge
Timeline · 6 updates
- investigating Mar 31, 2026, 07:03 AM UTC
We are investigating an issue with purge and edge delivery related to intermittent failures, latency and/or errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
- investigating Mar 31, 2026, 07:17 AM UTC
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0. We will provide the next update as we make progress.
- investigating Mar 31, 2026, 11:10 AM UTC
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0.
- investigating Mar 31, 2026, 04:18 PM UTC
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0.
- investigating Mar 31, 2026, 09:56 PM UTC
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0.
- resolved Apr 02, 2026, 02:13 PM UTC
We can confirm that the issue was mitigated at 14:00 UTC on April 2, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Edge Delivery Issues With OpenJDK
Affected: Edge Delivery
Timeline · 11 updates
Enterprise Application Access (EAA) Issues
Affected: Enterprise Application AccessEnterprise Application Access: Configuration
Timeline · 3 updates
- investigating Mar 17, 2026, 09:57 AM UTC
We are investigating an emerging issue with Enterprise Application Access (EAA) related to device postures. We are actively investigating the issue and will provide another update within the next 120 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
- investigating Mar 17, 2026, 11:39 AM UTC
We've engaged the necessary subject matter experts and are continuing to investigate this issue. We will continue to post updates as more information is available.
- resolved Mar 17, 2026, 12:19 PM UTC
We can confirm that the issue was mitigated at 12:00 UTC on March 17, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D5a700000z74q9CAA or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Connectivity Issues Impacting EAA, BMP, APR, and ETP/SIA
Affected: Account ProtectorEnterprise Application AccessBot ManagementEnterprise Application Access: API ServiceEnterprise Application Access: ConfigurationEnterprise Application Access: ReportingWeb Security AnalyticsETP/SIA: ClientETP/SIA: ConfigurationETP/SIA: ConnectorsETP/SIA: Name ServersETP/SIA: ReportingETP/SIA: Web Proxy
Timeline · 4 updates
- investigating Mar 13, 2026, 06:39 PM UTC
We are investigating an emerging issue with Account Protector, Bot Manager Premier, Enterprise Application Access (EAA), and ETP/SIA (Secure Internet Access) related to connectivity issues at the Compute Washington Data Center beginning at approximately 18:00 UTC. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700000yhjlyCAA. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
- identified Mar 13, 2026, 07:01 PM UTC
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000yhjlyCAA. We will provide an update within the next 60 minutes.
- resolved Mar 13, 2026, 07:57 PM UTC
We can confirm that the issue was mitigated at 18:50 UTC on March 13, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000yhjlyCAA or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
- postmortem Mar 17, 2026, 08:47 PM UTC
Customers and partners can find an incident summary report here: https://community.akamai.com/customers/s/feed/0D5a700000yhjlyCAA
Edge Delivery Issues in Dallas, US
Affected: Edge Delivery
Timeline · 1 update
- resolved Mar 10, 2026, 05:49 PM UTC
We became aware of an issue with Edge Delivery related to performance degradation in Dallas, US. The issue lasted between 14:37 UTC and 15:43 UTC on March 10, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000y8scWCAQ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
DNS Malicious Filtering Issues
Affected: Global Traffic Management
Timeline · 6 updates
- investigating Mar 10, 2026, 05:38 PM UTC
We are investigating an emerging issue with multiple Akamai products related to DNS malicious filtering where users may encounter fully qualified domain names (FQDNs) erroneously being flagged as malicious. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
- investigating Mar 10, 2026, 06:04 PM UTC
We are continuing to investigate this issue. We identified that the components listed on this status page were incorrectly marked when the update was created. We have now corrected this to reflect the accurately impacted components. We apologize for any confusion this may have caused. Customers and partners can find more details on Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000y9enBCAQ. We will provide an update within the next 60 minutes.
- identified Mar 10, 2026, 06:50 PM UTC
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000y9enBCAQ. We will provide an update within the next 60 minutes.
- identified Mar 10, 2026, 08:08 PM UTC
We continue to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000y9enBCAQ. We will provide an update within the next 60 minutes.
- monitoring Mar 10, 2026, 09:03 PM UTC
We continue to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000y9enBCAQ. We will provide an update within the next 60 minutes.
- resolved Mar 10, 2026, 10:00 PM UTC
We can confirm that the issue was mitigated at 20:39 UTC on March 10, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Compute Connectivity Issues Impacting EAA, BMP, APR, and ETP/SIA
Affected: Account ProtectorEnterprise Application AccessBot ManagementEnterprise Application Access: API ServiceEnterprise Application Access: ConfigurationEnterprise Application Access: ReportingETP/SIA: ClientETP/SIA: ConfigurationETP/SIA: ConnectorsETP/SIA: Name ServersETP/SIA: ReportingETP/SIA: Web Proxy
Timeline · 5 updates
- investigating Mar 09, 2026, 07:28 PM UTC
We are investigating an emerging issue with Account Protector, Bot Manager Premier, Enterprise Application Access (EAA), and ETP/SIA related to Compute connectivity issues beginning at approximately 18:10 UTC. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
- investigating Mar 09, 2026, 07:53 PM UTC
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000y0QksCAE. We will provide an update within the next 60 minutes.
- investigating Mar 09, 2026, 08:55 PM UTC
We are continuing to investigate this issue. We will provide an update within the next 60 minutes.
- monitoring Mar 09, 2026, 09:32 PM UTC
We have implemented a fix for this issue as of 21:16 UTC on March 9, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000y0QksCAE. We will continue to monitor to ensure that the impact has been fully mitigated.
- resolved Mar 09, 2026, 10:36 PM UTC
We can confirm that the issue was mitigated at 21:16 UTC on March 9, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Bot Manager Premier (BMP) Issues
Affected: Bot Management
Timeline · 5 updates
- investigating Mar 07, 2026, 07:00 PM UTC
We are investigating an emerging issue with Bot Manager Premier related to legitimate traffic being blocked with elevated false positives. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
- investigating Mar 07, 2026, 07:55 PM UTC
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000xlBv4CAE. We will provide an update within the next 60 minutes.
- identified Mar 07, 2026, 08:49 PM UTC
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000xlBv4CAE. We will provide an update within the next 60 minutes.
- identified Mar 07, 2026, 09:43 PM UTC
We are continuing to implement a fix for this issue. Thank you for your patience. We will provide an update within the next 60 minutes.
- resolved Mar 07, 2026, 10:06 PM UTC
We can confirm that the issue was mitigated at 22:00 UTC on March 7, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000xlBv4CAE, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Multiple Compute and Edge Delivery Services Experiencing Packet Loss in India Region
Affected: Edge Delivery
Timeline · 5 updates
Content Purge API Issues
Affected: Content Purge
Timeline · 2 updates
- investigating Feb 19, 2026, 08:22 PM UTC
We are investigating an emerging issue with Content Purge related to 503 error responses to a portion of purge requests submitted via API. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
- resolved Feb 19, 2026, 09:50 PM UTC
We can confirm that the issue was mitigated at ~19:00 UTC on February 19, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000uxhxXCAQ?language=en_US or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Certificate Provisioning System (CPS) recurrence of issues in Akamai Control Center Portal
Affected: TLS Provisioning (Certificates, CPS)
Timeline · 11 updates
Issues accessing Akamai Control Center
Affected: Akamai Control Center
Timeline · 4 updates
- investigating Feb 10, 2026, 10:24 PM UTC
We are investigating an emerging issue with the Akamai Control Center. Affected users may receive errors when attempting to access applications in the Control Center. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
- investigating Feb 10, 2026, 11:09 PM UTC
We've engaged the necessary subject matter experts and are continuing to investigate this issue. We will continue to post updates as more information is available.
- identified Feb 10, 2026, 11:48 PM UTC
We have identified the cause of the issue, and a fix is being implemented. Customers have been contacted with instructions to mitigate impacts to their systems or services. We will provide an update within the next 60 minutes.
- resolved Feb 11, 2026, 12:13 AM UTC
We can confirm that the issue was mitigated at 23:58 UTC on February 10, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000tQzoNCAS or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Certificate Provisioning System (CPS) issues in Akamai Control Center Portal
Affected: TLS Provisioning (Certificates, CPS)
Timeline · 5 updates
- investigating Feb 10, 2026, 12:23 AM UTC
We are investigating an emerging issue with Certificate Provisioning System (CPS) where users may have issue accessing via Akamai control center. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
- investigating Feb 10, 2026, 12:47 AM UTC
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000tGYakCAG. We will provide an update within the next 60 minutes.
- investigating Feb 10, 2026, 01:46 AM UTC
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000tGYakCAG. We will provide the next update as we make progress.
- monitoring Feb 10, 2026, 04:27 AM UTC
We have implemented a fix for this issue as of 03:22 UTC on 10 February 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000tGYakCAG. We will continue to monitor to ensure that the impact has been fully mitigated.
- resolved Feb 10, 2026, 05:41 PM UTC
We can confirm that the issue was mitigated at 03:22 UTC on 10 February 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000tGYakCAG or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Enterprise Center Issues
Affected: Enterprise Application Access: ConfigurationETP/SIA: Configuration
Timeline · 7 updates
- investigating Jan 30, 2026, 02:14 PM UTC
We are investigating an emerging issue with Enterprise Center related to the Enterprise Center user interface in Akamai Control Center where customers may encounter intermittent slowness and occasional failures. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
- investigating Jan 30, 2026, 03:04 PM UTC
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000rj0IvCAI. We will provide an update within the next 60 minutes.
- investigating Jan 30, 2026, 04:10 PM UTC
We are continuing to investigate this issue.
- investigating Jan 30, 2026, 06:39 PM UTC
We are continuing to investigate this issue. Subsequent updates around mitigation status will be posted as progress is made.
- monitoring Jan 30, 2026, 08:59 PM UTC
We have not experienced a reoccurrence of this issue since approximately 12:10 UTC on January 30, 2026; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000rj0IvCAI. We will continue to monitor to ensure that the impact has been fully mitigated.
- monitoring Feb 03, 2026, 06:35 PM UTC
We are continuing to monitor this issue. Based on current observations, the service is operating normally. We will provide updates if the situation changes.
- resolved Feb 04, 2026, 01:33 AM UTC
We can confirm that the issue was mitigated at 00:07 UTC on February 4, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000rj0IvCAI or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Certificate Provisioning System (CPS) Errors in Akamai Control Center (ACC)
Timeline · 1 update
- resolved Jan 26, 2026, 06:07 PM UTC
We recently became aware of an issue with the Certificate Provisioning System (CPS) user interface in Akamai Control Center (ACC) where users experienced "Akamai Control Center has experienced an error, please try again. If the problem persists, contact Akamai Technical Support." errors. The issue also affected the Certificate Provisioning System (CPS) API requests. The impact occurred between approximately 13:00 and 15:30 UTC on 26 January 2026. We can confirm that the issue is resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000qx5z6CAA, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Upcoming winter storm notification
Timeline · 2 updates
- monitoring Jan 23, 2026, 07:14 PM UTC
Akamai is aware of an upcoming winter storm set to affect the continental United States during the upcoming days (https://www.wpc.ncep.noaa.gov/wwd/wssi/wssi.php). Akamai is working with our vendors to ensure proper preparedness to withstand the storm and take actions in case they are needed. We are actively monitoring the situation to ensure that services remain stable. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
- resolved Jan 27, 2026, 06:56 PM UTC
After monitoring our systems, we haven’t observed any issues with our services related to the winter storm. We will now consider this notification resolved.
Edge Delivery Issues in Paris, France and Bogota
Affected: Edge Delivery
Timeline · 1 update
- resolved Jan 13, 2026, 08:52 AM UTC
We became aware of an issue with Edge Delivery Network related to connectivity time outs and latency issues with packet loss alerts. The issue lasted between 7:00 UTC and 7:30 UTC on 13th January, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000p67z7CAA or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Reporting Issues
Affected: Reporting
Timeline · 8 updates
Enterprise Security - SIA impact in India
Affected: ETP/SIA: ClientETP/SIA: ConfigurationETP/SIA: ConnectorsETP/SIA: Name ServersETP/SIA: ReportingETP/SIA: Web Proxy
Timeline · 6 updates
TLS Provisioning issues
Affected: TLS Provisioning (Certificates, CPS)
Timeline · 10 updates
Edge Delivery Issues in Singapore and Chennai
Affected: Edge Delivery
Timeline · 2 updates
- monitoring Dec 15, 2025, 07:14 PM UTC
We became aware of an issue with Edge Delivery related to potential latency and timeouts in traffic sent between Singapore and Chennai. The issue lasted between 16:20 UTC and 18:41 UTC on December 15, 2025. We have implemented a fix while we continue working with our third-party service provider; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000lx29lCAA. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
- resolved Dec 19, 2025, 02:28 PM UTC
We can confirm that the issue was mitigated at 18:00 UTC on December 15, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000lx29lCAA or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.18:00
Edge Delivery Issues- between Australia/New Zealand and Non-Oceanic regions
Affected: Edge Delivery
Timeline · 5 updates
- investigating Nov 24, 2025, 05:47 PM UTC
We are investigating an emerging issue with Edge Delivery related to potential latency and timeouts experienced with Edge Delivery traffic sent between Australia and North America. We are actively investigating the issue and will provide another update within the next 120 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
- monitoring Nov 24, 2025, 07:06 PM UTC
We have implemented a fix for this issue as of 17:46 UTC on November 24, 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000jQDG5CAO?language=en_US. We will continue to monitor to ensure that the impact has been fully mitigated.
- identified Nov 25, 2025, 03:46 PM UTC
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000jQDG5CAOWe will provide an update as we progress.
- monitoring Nov 25, 2025, 05:57 PM UTC
We have implemented a fix for the additional impact identified as related to this issue as of 15:31 UTC on November 25, 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000jQDG5CAO. We will continue to monitor to ensure that the impact has been fully mitigated.
- resolved Dec 02, 2025, 06:32 PM UTC
We can confirm that the issue was mitigated at 15:31 UTC on November 25, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Edge Delivery Issues in Asia
Affected: Edge Delivery
Timeline · 3 updates
- identified Nov 22, 2025, 04:03 PM UTC
We have identified an issue with Edge Delivery related to degraded backbone capacity in the Asia region beginning at ~14:00 UTC on November 22, 2025. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000jEGhfCAG. We are actively investigating this issue and will provide an update in the next 120 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
- monitoring Nov 22, 2025, 05:56 PM UTC
We have confirmed that due to exiting the peak traffic period in Asia and return of a portion of impacted backbone capacity, Edge Delivery issues in Asia have been mitigated as of ~17:30 UTC on November 22, 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000jEGhfCAG. We will continue to monitor to ensure that the impact has been fully mitigated.
- resolved Nov 25, 2025, 10:28 PM UTC
We can confirm that the issue was mitigated at 17:30 UTC on November 22, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000jEGhfCAG or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.