Issues accessing Akamai Control Center

Update timeline

1. investigating Feb 10, 2026, 10:24 PM UTC

   We are investigating an emerging issue with the Akamai Control Center. Affected users may receive errors when attempting to access applications in the Control Center. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. investigating Feb 10, 2026, 11:09 PM UTC

   We've engaged the necessary subject matter experts and are continuing to investigate this issue. We will continue to post updates as more information is available.

3. identified Feb 10, 2026, 11:48 PM UTC

   We have identified the cause of the issue, and a fix is being implemented. Customers have been contacted with instructions to mitigate impacts to their systems or services. We will provide an update within the next 60 minutes.

4. resolved Feb 11, 2026, 12:13 AM UTC

   We can confirm that the issue was mitigated at 23:58 UTC on February 10, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000tQzoNCAS or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.