Akamai Outage History

Started Oct 21, 2026, 06:59 PM UTC· resolved Oct 23, 2026, 06:57 PM UTC

1. investigating Oct 21, 2026, 06:59 PM UTC

   We are investigating an emerging issue with our Secure CDN platform with risk of impacting capacity. We are actively investigating the issue and will provide another update within the next 30 minutes.We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. investigating Oct 21, 2026, 07:33 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0. We will provide an update within the next 60 minutes.

3. investigating Oct 21, 2026, 08:33 PM UTC

   We are continuing to investigate this issue. We will provide an update within the next 60 minutes.

4. identified Oct 21, 2026, 09:29 PM UTC

   We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0. We will continue to provide updates as progress is made.

5. identified Oct 21, 2026, 11:15 PM UTC

   We have identified the cause of the issue, and a fix is being implemented. We will continue to provide updates as progress is made.

6. identified Oct 22, 2026, 12:41 AM UTC

   We continue to work on implementing a permanent fix to prevent recurrence. We can confirm that there are currently no delivery issues and that the network has remained stable since the brief impact observed at approximately 18:23 UTC. Additionally, as of 20:09 UTC, our propagation system channels are processing requests normally.We will provide our next update during the US business day on October 22.

7. identified Oct 22, 2026, 08:51 PM UTC

   We continue to work on implementing a permanent fix to prevent recurrence. The deployment with the fix is continuing with no issues and it is expected to finalize tomorrow October 23rd during US business hours. During this time customers may experience minor instability; however, we do not anticipate any service disruptions. We are closely monitoring our systems and the deployment to ensure that there is no impact during this period.We will provide our next update during the US business day on October 23rd.

8. resolved Oct 23, 2026, 06:57 PM UTC

   We can confirm that the issue was mitigated at 17:44 UTC on October 23, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.17:

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Started Oct 21, 2026, 03:30 PM UTC· resolved Oct 22, 2026, 11:54 PM UTC

1. investigating Oct 21, 2026, 03:30 PM UTC

   We are investigating an emerging issue with Web Security Application, Reporting, and Configuration Deployment related to latency and errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. identified Oct 21, 2026, 03:46 PM UTC

   We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 30 minutes.

3. identified Oct 21, 2026, 04:08 PM UTC

   We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 60 minutes.

4. identified Oct 21, 2026, 05:00 PM UTC

   We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 60 minutes.

5. identified Oct 21, 2026, 06:02 PM UTC

   Based on our observations, WSA and Reporting are working as expected. Configuration Deployments are experiencing higher latency and may take longer in the "pending" state than usual. However, these configurations will eventually be deployed to production after a longer-than-usual delay. We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 60 minutes.

6. identified Oct 21, 2026, 07:00 PM UTC

   We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 60 minutes.

7. monitoring Oct 21, 2026, 08:23 PM UTC

   We have rolled back a release that we believe may have caused this issue as of 16:42 UTC on October 21, 2026; based on current observations, the service is resuming normal operations. Additional issues related to Configuration Deployment are related to https://www.akamaistatus.com/incidents/p7jmyq5fhbfh. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will continue to monitor to ensure that the impact has been fully mitigated.

8. resolved Oct 22, 2026, 11:54 PM UTC

   We can confirm that the issue was mitigated at 20:45 UTC on October 21, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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Started Oct 21, 2026, 03:03 PM UTC· resolved Oct 23, 2026, 08:18 PM UTC

1. investigating Oct 21, 2026, 03:03 PM UTC

   Akamai is aware of the recently published remote code execution vulnerabilities CVE-2026-109618 and CVE-2026-10961). Our subject matter experts are actively investigating and taking the appropriate measures. We have released security updates to address these CVEs and monitor for exploitation attempts. We are actively monitoring our platform while we perform the mitigation actions. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. investigating Oct 22, 2026, 01:44 AM UTC

   We are continuing to assess the reported vulnerabilities (CVE-2026-109618 and CVE-2026-10961) across our systems and applications. Our initial assessment has identified systems and applications that may be affected, and remediation efforts, including patching, are actively underway.At this time, we have found no evidence indicating that these vulnerabilities have impacted our products, API calls, or Control Center. We will continue to review our systems and applications to assess potential exposure and identify any additional remediation requirements.Mitigation efforts are being prioritized based on the assessment of potential risk and impact. We remain focused on addressing identified vulnerabilities and will provide further updates as additional information becomes available. We will provide further updates as we make progress.

3. identified Oct 22, 2026, 06:15 PM UTC

   Update - We are continuing to assess the reported vulnerabilities (CVE-2026-109618 and CVE-2026-109619) across our systems and applications. Our initial assessment has identified systems and applications that may be affected, and remediation efforts, including patching, are actively underway.At this time, we have found no evidence indicating that these vulnerabilities have impacted our products, API calls, or Control Center. We will continue to review our systems and applications to assess potential exposure and identify any additional remediation requirements. Mitigation efforts are being prioritized based on the assessment of potential risk and impact. We remain focused on addressing identified vulnerabilities and will provide further updates as additional information becomes available. We will provide further updates as we make progress.

4. resolved Oct 23, 2026, 08:18 PM UTC

   We can confirm that remediation efforts for the reported vulnerabilities, CVE-2026-109618 and CVE-2026-109619, were completed as of 20:06 UTC on October 23, 2026.We have found no evidence that these vulnerabilities impacted Akamai products, API calls, or Control Center. Customers and partners can view additional details by logging in to Control Center or contacting Akamai Support.We apologize for any concern this advisory may have caused and thank you for your patience and continued support. We remain committed to improving our systems and reducing the risk of similar issues in the future.

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Started Oct 21, 2026, 02:52 PM UTC· resolved Oct 22, 2026, 12:12 AM UTC

1. investigating Oct 21, 2026, 02:52 PM UTC

   We are investigating an emerging issue with NetStorage related to performance degradation and timeouts in the Los Angeles area. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. investigating Oct 21, 2026, 04:01 PM UTC

   We continue investigating this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aOfDBCA0. We will provide an update within the next 120 minutes.

3. investigating Oct 21, 2026, 05:56 PM UTC

   We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aOfDBCA0. We will provide an update as we progress.

4. resolved Oct 22, 2026, 12:12 AM UTC

   We can confirm that the issue was mitigated at approximately 22:00 UTC on 21 October 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001aOfDBCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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Started Oct 02, 2026, 01:24 PM UTC· resolved Oct 02, 2026, 03:08 PM UTC

1. investigating Oct 02, 2026, 01:24 PM UTC

   We are investigating an emerging issue with Edge Delivery related to Edge DNS report with record change on master DNS server not reflected to Akamai Edge DNS. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. investigating Oct 02, 2026, 01:53 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001WrkrnCABWe will provide an update as we progress.

3. investigating Oct 02, 2026, 02:35 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001WrkrnCAB. We will provide an update as we progress.

4. resolved Oct 02, 2026, 03:08 PM UTC

   We can confirm that the issue was mitigated at 14:45 UTC on October 2, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001WrkrnCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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Started Sep 30, 2026, 02:13 PM UTC· resolved Sep 30, 2026, 02:34 PM UTC

1. resolved Sep 30, 2026, 03:03 PM UTC

   We became aware of an issue with Configuration Deployment and Akamai Control Center related to errors when activating delivery configurations in Property Manager and an inability to access Identity Manager in Akamai Control Center to manage users. The issue lasted between 14:13 UTC and 14:34 UTC on September 30, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001WM3dyCAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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Started Sep 28, 2026, 04:22 PM UTC· resolved Sep 29, 2026, 03:43 PM UTC

1. investigating Sep 28, 2026, 04:22 PM UTC

   We are investigating an emerging issue in Canada with Edge Delivery related to performance degradation with 0xx error. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. investigating Sep 28, 2026, 04:41 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001W3hnvCABWe will provide an update as we progress.

3. investigating Sep 28, 2026, 06:48 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001W3hnvCABWe will provide an update as we progress.

4. investigating Sep 28, 2026, 11:01 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001W3hnvCABWe will provide an update as we progress.

5. resolved Sep 29, 2026, 03:43 PM UTC

   Our third-party service provider has confirmed that the issue was mitigated at 16:08 UTC on September 28, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001W3hnvCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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Started Sep 23, 2026, 09:30 PM UTC· resolved Sep 24, 2026, 09:44 AM UTC

1. investigating Sep 23, 2026, 09:30 PM UTC

   We are investigating an emerging issue with Account Protector. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. investigating Sep 23, 2026, 10:01 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001VNuHQCA1. We will provide an update within the next 60 minutes.

3. investigating Sep 23, 2026, 11:03 PM UTC

   We are continuing to investigate this issue. We will provide an update within the next 60 minutes.

4. monitoring Sep 23, 2026, 11:25 PM UTC

   We have implemented a fix for this issue as of 22:45 UTC on September 23, 2026; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.

5. resolved Sep 24, 2026, 09:44 AM UTC

   We can confirm that the issue was mitigated at 22:45 UTC on September 23, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001VNuHQCA1 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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Started Sep 22, 2026, 01:19 PM UTC· resolved Oct 12, 2026, 11:08 PM UTC

1. monitoring Sep 22, 2026, 01:19 PM UTC

   We became aware of an issue with origin server connectivity that caused intermittent connectivity issues and elevated errors for some customers in affected regions. The issue was resolved at approximately 11:41 UTC on 22 September, 2026. The issue appears to have self-corrected; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to help prevent a recurrence of this issue.

2. monitoring Sep 22, 2026, 02:28 PM UTC

   We have identified that this issue was likely due to upstream congestion related to unexpected maintenance on subsea cables. The impact was primarily observed when requests from outside the APAC region were routed to origins in the APAC region, and when requests from the APAC region were routed to origins outside the region. We are working with the upstream ISP(s) to gather additional details. Based on our current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V5RQqCAN. We will continue to monitor to ensure the impact has been fully mitigated.

3. monitoring Sep 22, 2026, 09:06 PM UTC

   We are continuing to monitor to ensure the impact has been fully mitigated.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V5RQqCAN

4. monitoring Sep 28, 2026, 10:01 AM UTC

   Our upstream carrier continues to work on the maintenance of the impacted subsea cables. Although immediate impact has subsided, customers may still experience intermittent impact until the repair works are completed - the current estimate points to early October, 2026, subject to change. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V5RQqCAN. We will continue to monitor to ensure that the impact has been fully mitigated.

5. resolved Oct 12, 2026, 11:08 PM UTC

   We can confirm that the issue was mitigated at 11:41 UTC on 22 September 2026, and the service has resumed normal operation. We have not observed any related impact to the Akamai platform since the issue self-corrected.We remain in contact with our upstream providers and continue to monitor the related repair work for this incident. Customers and partners can view additional details by logging in to the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V5RQqCAN or by contacting Akamai Support.We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to help prevent recurrence.

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Started Sep 22, 2026, 12:30 AM UTC· resolved Sep 30, 2026, 11:11 AM UTC

1. investigating Sep 22, 2026, 12:30 AM UTC

   Scheduled upstream provider maintenance is currently taking place along network routes connecting Singapore, Hong Kong, and Japan from September 18, 2026 at 06:30 UTC through October 3, 2026 at 23:59 UTC. While core service remains operational, customers in the affected regions may notice increased latency during peak traffic hours. We are monitoring network performance until maintenance concludes.Customers and partners with a valid Control Center login can find updates at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. investigating Sep 22, 2026, 07:41 AM UTC

   We will continue to monitor the network performance until the maintenance concludes. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V0be8CAB. We will provide the next update as we make progress.

3. resolved Sep 30, 2026, 11:11 AM UTC

   We can confirm that the issue was mitigated on September 30, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001V0be8CAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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Started Sep 16, 2026, 10:51 AM UTC· resolved Sep 16, 2026, 01:58 PM UTC

1. investigating Sep 16, 2026, 10:51 AM UTC

   We are investigating an emerging issue with a third-party service provider where users might experience issues creating new tickets with Akamai Support. The issue appears to have started around 08:00 UTC on Sep 16, 2026. The customers can use https://control.akamai.com/apps/support-ui/#/contact-support or reach out to country-specific support numbers for urgent cases. We are working with the service provider and actively investigating the issue and will provide another update within the next 60 minutes.

2. investigating Sep 16, 2026, 12:09 PM UTC

   We are continuing to work our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001U5jVxCAJ.

3. monitoring Sep 16, 2026, 12:44 PM UTC

   The third-party provider has implemented a fix for this issue as of 12:20 UTC on 16 Sep,2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001U5jVxCAJ. We will continue to monitor to ensure that the impact has been fully mitigated

4. resolved Sep 16, 2026, 01:58 PM UTC

   We can confirm that the issue was mitigated at 12:20 UTC on Sep 16, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001U5jVxCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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Started Sep 15, 2026, 03:21 AM UTC· resolved Sep 16, 2026, 01:36 AM UTC

1. monitoring Sep 15, 2026, 03:21 AM UTC

   We became aware of an issue with the HTTPS edge delivery network related to performance issues. The issue lasted between 00:45 UTC and 00:57 UTC on 15 September 2026. We have implemented a fix for this issue, which we believe may have caused the issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001TpkinCAB. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

2. monitoring Sep 15, 2026, 09:24 AM UTC

   We are continuing to monitor the issue to ensure that the impact is fully mitigated. We will provide the next update as we make progress. We apologize for the impact.

3. monitoring Sep 15, 2026, 12:59 PM UTC

   We are continuing to monitor the issue to ensure that the impact is fully mitigated. We will provide the next update as we make progress. We apologize for the impact.

4. resolved Sep 16, 2026, 01:36 AM UTC

   We can confirm that the issue was mitigated at 00:57 UTC on 15 September 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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Started Sep 10, 2026, 05:37 PM UTC· resolved Sep 11, 2026, 10:24 AM UTC

1. investigating Sep 10, 2026, 05:37 PM UTC

   We are investigating an emerging issue with Edge Delivery related to increased latency and elevated end user 403 errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. identified Sep 10, 2026, 05:58 PM UTC

   We have identified the cause of the issue and are implementing a fix. We initially mentioned elevated 403 errors in this status page post as an additional symptom of the incident. That was incorrect, and we have removed the reference. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001T8d9uCAB. We will provide another update within the next 60 minutes.

3. monitoring Sep 10, 2026, 06:21 PM UTC

   We have implemented a fix for this issue as of 18:10 UTC on 10 September 2026; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.

4. resolved Sep 11, 2026, 10:24 AM UTC

   We can confirm that the issue was mitigated at 00:10 UTC on 11 September 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001T8d9uCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Read the full incident report →

Started Sep 04, 2026, 12:21 PM UTC· resolved Sep 04, 2026, 02:19 PM UTC

1. resolved Sep 04, 2026, 04:06 PM UTC

   We became aware of an issue with a network component related to connectivity in the Atlanta, GA region which impacted the Certificate Provisioning System as well as potential impact to other Edge traffic through the region. The issue lasted between 12:21 UTC and 14:19 UTC on September 4, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Read the full incident report →

Started Sep 04, 2026, 06:14 AM UTC· resolved Sep 04, 2026, 09:34 PM UTC

1. investigating Sep 04, 2026, 06:15 AM UTC

   We are investigating an issue with Application Load Balancer (ALB) reporting related to availability with errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJIf you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. investigating Sep 04, 2026, 07:02 AM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ. We will provide the next update as we make progress.

3. monitoring Sep 04, 2026, 03:48 PM UTC

   We have implemented a fix for this issue as of 14:20 UTC on 4 September, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ. We will continue to monitor to ensure that the impact has been fully mitigated.

4. resolved Sep 04, 2026, 09:34 PM UTC

   We can confirm that the issue was mitigated at 14:20 UTC on 4 September, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Read the full incident report →

Started Aug 28, 2026, 01:33 AM UTC· resolved Aug 28, 2026, 04:52 AM UTC

1. investigating Aug 28, 2026, 01:33 AM UTC

   We are investigating an issue with Event Center related to the reporting dashboard being inaccessible with data unavailability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. investigating Aug 28, 2026, 02:18 AM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN. We will provide the next update as we make progress.

3. monitoring Aug 28, 2026, 03:51 AM UTC

   We have implemented a fix for this issue as of 03:30 UTC on 28 August 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN. We will continue to monitor to ensure that the impact has been fully mitigated.

4. resolved Aug 28, 2026, 04:52 AM UTC

   We can confirm that the issue was mitigated at 03:30 UTC on 28 August 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Read the full incident report →

Started Aug 25, 2026, 04:52 PM UTC· resolved Aug 26, 2026, 10:16 AM UTC

1. investigating Aug 25, 2026, 04:52 PM UTC

   We are investigating an emerging issue with Media Services Live 4 related to live streaming with 502 bad gateway errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. investigating Aug 25, 2026, 05:20 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX?language=en_US. We will provide an update within the next 30 minutes.

3. investigating Aug 25, 2026, 05:52 PM UTC

   We are continuing to investigate this issue and work towards mitigation. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX?language=en_US. We will provide an update within the next 30 minutes.

4. identified Aug 25, 2026, 06:13 PM UTC

   We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX. We will provide an update within the next 30 minutes.

5. monitoring Aug 25, 2026, 06:27 PM UTC

   We have implemented a fix for this issue as of 18:15 UTC on August 25, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX. We will continue to monitor to ensure that the impact has been fully mitigated.

6. resolved Aug 26, 2026, 10:16 AM UTC

   We can confirm that the issue was mitigated at 18:15 UTC on August 25, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

7. postmortem Aug 26, 2026, 10:18 AM UTC

   Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX

Read the full incident report →

Started Aug 22, 2026, 11:21 AM UTC· resolved Aug 24, 2026, 06:50 PM UTC

1. investigating Aug 22, 2026, 11:21 AM UTC

   We are investigating an emerging issue with a third-party service provider causing Edge Delivery issues in India. We are working with the service provider and actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. investigating Aug 22, 2026, 11:40 AM UTC

   We are continuing to investigate the issue. After further investigation the issue appears to not be caused by a third-party service provider. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update within the next 60 minutes.

3. investigating Aug 22, 2026, 12:25 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.

4. investigating Aug 22, 2026, 01:16 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.

5. investigating Aug 22, 2026, 02:00 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.

6. investigating Aug 22, 2026, 03:00 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.

7. monitoring Aug 22, 2026, 03:47 PM UTC

   We have implemented a fix for this issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will continue to monitor to ensure that the impact has been fully mitigated.

8. resolved Aug 24, 2026, 06:50 PM UTC

   We can confirm that the issue was mitigated at 14:25 UTC on August 22, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Read the full incident report →

Started Aug 20, 2026, 04:43 PM UTC· resolved Aug 28, 2026, 09:59 PM UTC

1. investigating Aug 20, 2026, 04:43 PM UTC

   We are investigating an emerging issue with "Traffic by Hostname" related to reporting data availability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. investigating Aug 20, 2026, 05:34 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/service-incident-notifications. We will provide an update within the next 60 minutes.

3. identified Aug 20, 2026, 06:32 PM UTC

   We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/. We will provide an update within the next 60 minutes.

4. identified Aug 20, 2026, 08:12 PM UTC

   We are continuing working on mitigating the issue and will provide another update as progress is made. We thank you for your patience.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH

5. investigating Aug 24, 2026, 05:11 PM UTC

   We are investigating a recurrence of this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH. We will provide an update within the next 60 minutes.

6. investigating Aug 24, 2026, 06:02 PM UTC

   We are continuing working on mitigating the issue and will provide another update as progress is made. We thank you for your patience.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH.

7. monitoring Aug 25, 2026, 02:58 PM UTC

   We have implemented a fix for this issue as of 14:50 UTC on 25 August, 2026; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH. We will continue to monitor to ensure that the impact has been fully mitigated.

8. monitoring Aug 25, 2026, 08:43 PM UTC

   Service operations remain in a stable state. We will continue to monitor to ensure that the impact has been fully mitigated.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH.

9. resolved Aug 28, 2026, 09:59 PM UTC

   We can confirm that the issue was mitigated at 23:50 UTC on August 24, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Read the full incident report →

Started Aug 19, 2026, 04:10 PM UTC· resolved Aug 20, 2026, 02:46 PM UTC

1. monitoring Aug 19, 2026, 04:10 PM UTC

   We became aware of an issue with the Certificate Provisioning System (CPS) involving timeouts in the User Interface of Akamai Control Center, as well as errors when using the API. The issue lasted between 03:12 UTC on 19 August 2026 and 03:34 UTC on 19 August 2026; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PHy9qCAD. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

2. monitoring Aug 20, 2026, 12:20 AM UTC

   We are continuing to monitor for any further issues.

3. resolved Aug 20, 2026, 02:46 PM UTC

   We can confirm that the issue was mitigated at 03:34 UTC on 19 August, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001PHy9qCAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Read the full incident report →

Started Aug 14, 2026, 02:53 PM UTC· resolved Aug 14, 2026, 07:40 PM UTC

1. investigating Aug 14, 2026, 02:53 PM UTC

   We are investigating an emerging issue with Email Services that may have caused customers to experience bounced emails or email delays when emailing Akamai. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. monitoring Aug 14, 2026, 03:03 PM UTC

   We have implemented a fix for this issue as of 14:48 UTC on August 14, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NmwELCAZ. We will continue to monitor to ensure that the impact has been fully mitigated

3. resolved Aug 14, 2026, 07:40 PM UTC

   We can confirm that the issue was mitigated at 14:48 UTC on August 14, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001NmwELCAZ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Read the full incident report →

Started Aug 13, 2026, 07:31 PM UTC· resolved Aug 18, 2026, 09:29 PM UTC

1. investigating Aug 13, 2026, 07:31 PM UTC

   We are investigating an emerging issue with connection drops and increased latency for services in the Miami region. The issue appears to have started at 16:39 UTC on August 13, 2026. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. identified Aug 13, 2026, 08:18 PM UTC

   We have identified the cause of the issue, and a fix is being implemented. Customers should not currently see any impact from the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Nh4U3CAJWe will provide an update when more information becomes available.

3. identified Aug 17, 2026, 08:07 PM UTC

   We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Nh4U3CAJ. We will provide an update when more information becomes available.

4. resolved Aug 18, 2026, 09:29 PM UTC

   We can confirm that the issue was confirmed mitigated at 20:42 UTC on August 18, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001Nh4U3CAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Read the full incident report →

Started Aug 11, 2026, 10:11 AM UTC· resolved Aug 14, 2026, 05:08 PM UTC

1. investigating Aug 11, 2026, 10:11 AM UTC

   We are investigating an emerging issue with the Certificate Provisioning System (CPS) related to delays in domain validation and/or UI mismatches where active enrollments will display no status. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. investigating Aug 11, 2026, 10:51 AM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update within the next 60 minutes.

3. investigating Aug 11, 2026, 12:05 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update as we make progress.

4. investigating Aug 12, 2026, 01:16 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update as we make progress.

5. investigating Aug 13, 2026, 02:17 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update as we make progress.

6. resolved Aug 14, 2026, 05:08 PM UTC

   We can confirm that the issue was mitigated at 08:30 UTC on August 14, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Read the full incident report →

Started Aug 04, 2026, 11:30 AM UTC· resolved Aug 04, 2026, 02:00 PM UTC

1. resolved Aug 04, 2026, 03:23 PM UTC

   We became aware of an issue with Web Security Analytics related to Empty HTTP Accept Language and Content Length header values being logged. The issue lasted between 11:30 UTC on August 3, 2026, and 14:00 UTC on August 4, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001M5NvWCAV or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Read the full incident report →

Started Jul 29, 2026, 02:48 PM UTC· resolved Jul 29, 2026, 05:06 PM UTC

1. investigating Jul 29, 2026, 02:48 PM UTC

   We are investigating an emerging issue with NetStorage related to observed 5XX errors due to an offline storage region. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. investigating Jul 29, 2026, 03:36 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001LBrwDCAT. We will provide an update within the next 60 minutes.

3. identified Jul 29, 2026, 04:28 PM UTC

   We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001LBrwDCAT. We will provide an update within the next 60 minutes.

4. resolved Jul 29, 2026, 05:06 PM UTC

   We can confirm that the issue was mitigated at 14:21 UTC on 29 July 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001LBrwDCAT, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Read the full incident report →