Is Akamai down?

We are investigating an issue with Enterprise Application Access that is affecting a subset of Unified EAA Connectors. This issue began on October 27, 2026, at approximately 01:25 UTC. We are working on implementing the fix for the issue and will provide another update within the next 120 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001bU4YFCA0. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001bU4YFCA0 . We will provide an update within the next 120 minutes.

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001bU4YFCA0 . We will provide an update within the next 120 minutes.

We can confirm that the issue was mitigated at 08:30 UTC on 27 October 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001bU4YFCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are investigating an emerging issue with our Secure CDN platform with risk of impacting capacity. We are actively investigating the issue and will provide another update within the next 30 minutes.We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0. We will provide an update within the next 60 minutes.

We are continuing to investigate this issue. We will provide an update within the next 60 minutes.

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0. We will continue to provide updates as progress is made.

We have identified the cause of the issue, and a fix is being implemented. We will continue to provide updates as progress is made.

We continue to work on implementing a permanent fix to prevent recurrence. We can confirm that there are currently no delivery issues and that the network has remained stable since the brief impact observed at approximately 18:23 UTC. Additionally, as of 20:09 UTC, our propagation system channels are processing requests normally.We will provide our next update during the US business day on October 22.

We continue to work on implementing a permanent fix to prevent recurrence. The deployment with the fix is continuing with no issues and it is expected to finalize tomorrow October 23rd during US business hours. During this time customers may experience minor instability; however, we do not anticipate any service disruptions. We are closely monitoring our systems and the deployment to ensure that there is no impact during this period.We will provide our next update during the US business day on October 23rd.

We can confirm that the issue was mitigated at 17:44 UTC on October 23, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.17:

Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0

We are investigating an emerging issue with Web Security Application, Reporting, and Configuration Deployment related to latency and errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 30 minutes.

We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 60 minutes.

We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 60 minutes.

Based on our observations, WSA and Reporting are working as expected. Configuration Deployments are experiencing higher latency and may take longer in the "pending" state than usual. However, these configurations will eventually be deployed to production after a longer-than-usual delay. We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 60 minutes.

We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 60 minutes.

We have rolled back a release that we believe may have caused this issue as of 16:42 UTC on October 21, 2026; based on current observations, the service is resuming normal operations. Additional issues related to Configuration Deployment are related to https://www.akamaistatus.com/incidents/p7jmyq5fhbfh. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will continue to monitor to ensure that the impact has been fully mitigated.

We can confirm that the issue was mitigated at 20:45 UTC on October 21, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK

Akamai is aware of the recently published remote code execution vulnerabilities CVE-2026-109618 and CVE-2026-10961). Our subject matter experts are actively investigating and taking the appropriate measures. We have released security updates to address these CVEs and monitor for exploitation attempts. We are actively monitoring our platform while we perform the mitigation actions. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We are continuing to assess the reported vulnerabilities (CVE-2026-109618 and CVE-2026-10961) across our systems and applications. Our initial assessment has identified systems and applications that may be affected, and remediation efforts, including patching, are actively underway.At this time, we have found no evidence indicating that these vulnerabilities have impacted our products, API calls, or Control Center. We will continue to review our systems and applications to assess potential exposure and identify any additional remediation requirements.Mitigation efforts are being prioritized based on the assessment of potential risk and impact. We remain focused on addressing identified vulnerabilities and will provide further updates as additional information becomes available. We will provide further updates as we make progress.

Update - We are continuing to assess the reported vulnerabilities (CVE-2026-109618 and CVE-2026-109619) across our systems and applications. Our initial assessment has identified systems and applications that may be affected, and remediation efforts, including patching, are actively underway.At this time, we have found no evidence indicating that these vulnerabilities have impacted our products, API calls, or Control Center. We will continue to review our systems and applications to assess potential exposure and identify any additional remediation requirements. Mitigation efforts are being prioritized based on the assessment of potential risk and impact. We remain focused on addressing identified vulnerabilities and will provide further updates as additional information becomes available. We will provide further updates as we make progress.

We can confirm that remediation efforts for the reported vulnerabilities, CVE-2026-109618 and CVE-2026-109619, were completed as of 20:06 UTC on October 23, 2026.We have found no evidence that these vulnerabilities impacted Akamai products, API calls, or Control Center. Customers and partners can view additional details by logging in to Control Center or contacting Akamai Support.We apologize for any concern this advisory may have caused and thank you for your patience and continued support. We remain committed to improving our systems and reducing the risk of similar issues in the future.

Customers and partners can find an incident summary report, here: [https://community.akamai.com/customers/s/feed/0D5a700001aNd78CAC](https://community.akamai.com/customers/s/feed/0D5a700001aNd78CAC)

We are investigating an emerging issue with NetStorage related to performance degradation and timeouts in the Los Angeles area. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We continue investigating this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aOfDBCA0. We will provide an update within the next 120 minutes.

We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aOfDBCA0. We will provide an update as we progress.

We can confirm that the issue was mitigated at approximately 22:00 UTC on 21 October 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001aOfDBCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.