Ada incident

Issues with a ticketing integration

Minor Resolved View vendor source →

Ada experienced a minor incident on October 16, 2026 affecting APIs, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2026, 06:35 PM UTC
Resolved
Oct 16, 2026, 07:15 PM UTC
Duration
39m
Detected by Pingoru
Oct 16, 2026, 06:35 PM UTC

Affected components

APIs

Update timeline

  1. investigating Oct 16, 2026, 06:35 PM UTC

    we are currently investigating the issue

  2. identified Oct 16, 2026, 06:55 PM UTC

    The issue has been identified, and a fix is currently being implemented.

  3. monitoring Oct 16, 2026, 06:56 PM UTC

    The fix has been implemented, and we are currently monitoring the situation to ensure the issue is fully resolved.

  4. resolved Oct 16, 2026, 07:15 PM UTC

    The incident has been resolved.