Ada incident
Investigating issues with Analytics - AR not populating for US1 cluster bots
Ada experienced a major incident on October 2, 2026 affecting Dashboard, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- investigating Oct 02, 2026, 05:24 PM UTC
Some customers are experiencing issues with Analytics. This is affecting Ada Dashboard users in the form of the AR statistic not populating for US1 cluster bots on MCP or dashboard view. We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.
- identified Oct 02, 2026, 05:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 02, 2026, 06:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 02, 2026, 06:34 PM UTC
This incident has been resolved.