Is 360dialog down?
Last checked 1m agoNo incidents right now.
360dialog is operational right now. Last checked 1m ago; the most recent incident resolved 14d ago.
Real-time 360dialog status, recent outages, and incident history: pulled directly from 360dialog's official status page at status.360dialog.com every 5 minutes. Pingoru tracks 15 360dialog services and has captured 1 incident in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment 360dialog reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- 360dialog WhatsApp Business APIWhatsApp Cloud API (Message Delivery)
Timeline · 6 updates
- investigating · Oct 16, 2026, 05:12 PM UTC
We are aware of an issue that is impacting our Messaging. Customers are reporting Authorization Errors when trying to send messages. Our engineering team is currently investigating it. We'll update again as soon as we have more information.
- investigating · Oct 16, 2026, 05:41 PM UTC
Our L3 Messaging team is actively investigating the issue. We will provide another update shortly as more information becomes available.
- investigating · Oct 16, 2026, 06:36 PM UTC
We have applied a temporary workaround for messaging. The issue is escalated and under investigation with Meta, and we will share more updates as they become available.
- investigating · Oct 16, 2026, 08:58 PM UTC
This issue is still under investigation with Meta; we will share more updates as soon as we have them.
- investigating · Oct 17, 2026, 01:14 AM UTC
The issue remains escalated to Meta and is still under investigation. We will share further details once they become available.
- resolved · Oct 17, 2026, 07:11 AM UTC
Meta identified an unexpected change in messaging permissions affecting one of our applications. We applied a workaround to restore messaging functionality while Meta continues its investigation. This incident is now marked as Resolved. We will publish a Root Cause Analysis (RCA) once Meta has concluded the investigation.
Latest: Meta identified an unexpected change in messaging permissions affecting one of our applications. We applied a workaround to restore messaging functionality while Meta continues its…
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Incident record
Since April 2026 · Instatus · 15 components checked every 5 minutesThe longest incident in the last year, Some disruptions to Messaging on October 16, 2026, ran for 14 hours. 1 maintenance window announced in the same period.
Most affected components, last 12 months
- 360dialog WhatsApp Business API4
- WhatsApp Cloud API (Message Delivery)3
- 360dialog Client Hub2
- 360dialog Partner Hub2
- 360dialog Payments System2
Latest incidents
- Some disruptions to Messaging
We are aware of an issue that is impacting our Messaging. Customers are reporting Authorization Errors when trying to send messages. Our engineering team is…
- Meta incident - Messaging not working
Meta is returning a 500 Internal Server Error while sending messages via the Meta API. We have reported the issue to the Meta Engineers to investigate it. We…
- Some disruptions to waba-v2.360dialog.io
We are aware of an issue that is impacting our [waba-v2.360dialog.io](http://waba-v2.360dialog.io) endpoint. Our engineering team is currently investigating…
- Some disruptions to Messaging ResolvedStarted Oct 16, 2026, 05:12 PM UTC · Resolved Oct 17, 2026, 07:11 AM UTC · 13h 59m