360dialog Outage History

360dialog is up right now

360dialog had 3 outages in the last 2 years totaling 9h 6m of downtime — averaging 0.1 incidents per month.

There were 3 360dialog outages since May 6, 2026 totaling 9h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.360dialog.com

Notice June 12, 2026

Meta incident - Messaging not working

Detected by Pingoru
Jun 12, 2026, 02:08 PM UTC
Resolved
Jun 12, 2026, 06:34 PM UTC
Duration
4h 25m
Affected: 360dialog Infrastructure (360dialog WhatsApp Business API)360dialog Infrastructure (WhatsApp Business API Number Setup)360dialog Infrastructure (360dialog Client Hub)Meta Infrastructure (WhatsApp Cloud API (Message Delivery))Meta Infrastructure (WhatsApp Business Account Management (Meta Business Manager))360dialog Infrastructure (360dialog Partner Hub)360dialog Infrastructure (Partner API)Meta Infrastructure (Embedded Signup)360dialog Infrastructure (Partner Webhooks)360dialog Infrastructure (Performance Messaging)360dialog Infrastructure (360dialog Payments System)360dialog Infrastructure (360dialog Sandbox)360dialog Infrastructure (360dialog Support & Documentation)
Timeline · 8 updates
  1. investigating Jun 12, 2026, 02:08 PM UTC

    Meta is returning a 500 Internal Server Error while sending messages via the Meta API. We have reported the issue to the Meta Engineers to investigate it. We will provide an update as soon as we hear from Meta Engineers. We are monitoring the situation closely and waiting on Meta.

  2. investigating Jun 12, 2026, 02:28 PM UTC

    New number onboarding may be affected due to the Meta API being down. We are following up with Meta and will share another update.

  3. investigating Jun 12, 2026, 02:36 PM UTC

    Meta Engineers have confirmed they are currently experiencing high disruptions impacting the WhatsApp Cloud API. Meta engineering teams are investigating the issue. Please refer to [Meta Status Page](https://metastatus.com/whatsapp-business-api) and subscribe for updates.

  4. investigating Jun 12, 2026, 03:32 PM UTC

    We are awaiting updates from the Meta Engineering team. We will provide another update as soon as additional information is available from Meta. Please refer to [Meta Status Page](https://metastatus.com/whatsapp-business-api) and subscribe for updates.

  5. identified Jun 12, 2026, 05:09 PM UTC

    We have observed a decrease in the number of errors. We are continuing to monitor the situation and are still awaiting a full fix from the Meta Engineering team. We will provide another update as soon as additional information is available from Meta. Please refer to [Meta Status Page](https://metastatus.com/whatsapp-business-api) and subscribe for updates.

  6. monitoring Jun 12, 2026, 05:33 PM UTC

    Meta has resolved issues affecting some services. However, they are still actively working on restoring the remaining affected services. We are continuing to monitor the situation. We will provide another update as soon as additional information is available from Meta. Please refer to [Meta Status Page](https://metastatus.com/whatsapp-business-api) and subscribe for updates.

  7. monitoring Jun 12, 2026, 05:34 PM UTC

    Meta has resolved issues affecting some services. However, they are still actively working on restoring the remaining affected services. We are continuing to monitor the situation. We will provide another update as soon as additional information is available from Meta. Please refer to [Meta Status Page](https://metastatus.com/whatsapp-business-api) and subscribe for updates.

  8. resolved Jun 12, 2026, 06:34 PM UTC

    Meta has fully restored all affected services. This incident is now resolved. Please refer to [Meta Status Page](https://metastatus.com/whatsapp-business-api) and subscribe for updates.

Read the full incident report →

Minor May 14, 2026

Some disruptions to waba-v2.360dialog.io

Detected by Pingoru
May 14, 2026, 01:46 PM UTC
Resolved
May 14, 2026, 02:05 PM UTC
Duration
18m
Affected: 360dialog Infrastructure (360dialog WhatsApp Business API)
Timeline · 3 updates
  1. investigating May 14, 2026, 01:46 PM UTC

    We are aware of an issue that is impacting our [waba-v2.360dialog.io](http://waba-v2.360dialog.io) endpoint. Our engineering team is currently investigating it. We'll update again as soon as we have more information.

  2. resolved May 14, 2026, 02:05 PM UTC

    The issue is now resolved.

  3. resolved May 14, 2026, 02:05 PM UTC

    $16

Read the full incident report →

Notice May 6, 2026

Some disruptions to number onboarding — 360dialog Direct clients (partner ID: srMmqpPA)

Detected by Pingoru
May 06, 2026, 02:18 AM UTC
Resolved
May 06, 2026, 06:40 AM UTC
Duration
4h 21m
Affected: 360dialog Infrastructure (360dialog WhatsApp Business API)360dialog Infrastructure (WhatsApp Business API Number Setup)360dialog Infrastructure (360dialog Client Hub)Meta Infrastructure (WhatsApp Cloud API (Message Delivery))Meta Infrastructure (WhatsApp Business Account Management (Meta Business Manager))360dialog Infrastructure (360dialog Partner Hub)360dialog Infrastructure (Partner API)Meta Infrastructure (Embedded Signup)360dialog Infrastructure (Partner Webhooks)360dialog Infrastructure (Performance Messaging)360dialog Infrastructure (360dialog Payments System)360dialog Infrastructure (360dialog Sandbox)360dialog Infrastructure (360dialog Support & Documentation)
Timeline · 2 updates
  1. investigating May 06, 2026, 02:18 AM UTC

    We are aware of an issue that is impacting our number onboarding for 360dialog Direct clients. Number onboarding has been temporarily disabled while our engineering team works on a fix. We'll update again as soon as we have more information.

  2. resolved May 06, 2026, 06:40 AM UTC

    This incident has been resolved.

Read the full incident report →