There were 7 Zuora outages since February 3, 2026 totaling 36h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.
This issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A fix is implemented and RTS is now functioning as expected and we are currently monitoring.
This incident has been resolved.
We experiencing a performance issue in the EU production tenant that resulted in UI and API degrade performance for all users.
We are currently investigating this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
During month end monitoring, we observed spike in email/notification processing latency. Timeframe: 5:05 am PST ~ 8:00 am PST Latency has returned to normal levels and no ongoing impact observed.
We are currently investigating this issue.
Sandbox Environments are currently down. Our team is working on this with the highest urgency
The issue has been identified and a fix is being implemented.
Issue is fixed and instances are up and running.
Our team is proactively investigating this issue on priority.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
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