Zuora incident

Performance issue in EU production tenant

Minor Resolved View vendor source →

Zuora experienced a minor incident on April 22, 2026 affecting Production UI and Production API, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 04:56 PM UTC
Resolved
Apr 22, 2026, 05:09 PM UTC
Duration
13m
Detected by Pingoru
Apr 22, 2026, 04:56 PM UTC

Affected components

Production UIProduction API

Update timeline

  1. investigating Apr 22, 2026, 04:56 PM UTC

    We experiencing a performance issue in the EU production tenant that resulted in UI and API degrade performance for all users.