Zuora incident

Performance degradation impacting Zuora Connector for Data Warehouses for a sub-set of NA Production and Sandbox tenants.

Minor Resolved View vendor source →

Zuora experienced a minor incident on February 3, 2026 affecting Production UI and Production UI and 1 more component, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 04:58 AM UTC
Resolved
Feb 03, 2026, 08:32 AM UTC
Duration
3h 33m
Detected by Pingoru
Feb 03, 2026, 04:58 AM UTC

Affected components

Production UIProduction UIProduction APIProduction APIProduction IntegrationsProduction IntegrationsProduction Batch OperationsProduction Batch OperationsSandbox UISandbox UI

Update timeline

  1. investigating Feb 03, 2026, 04:58 AM UTC

    Our team is proactively investigating this issue on priority.

  2. monitoring Feb 03, 2026, 06:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 03, 2026, 08:32 AM UTC

    This incident has been resolved.