Zuora incident

Performance degradation impacting Zuora Connector for Data Warehouses for a sub-set of NA Production and Sandbox tenants.

Minor Resolved View vendor source →
Started
Feb 03, 2026, 04:58 AM UTC
Resolved
Feb 03, 2026, 08:32 AM UTC
Duration
3h 33m
Detected by Pingoru
Feb 03, 2026, 04:58 AM UTC

Affected components

Production UIProduction UIProduction APIProduction APIProduction IntegrationsProduction IntegrationsProduction Batch OperationsProduction Batch OperationsSandbox UISandbox UISandbox APISandbox APISandbox IntegrationsSandbox IntegrationsSandbox Batch OperationsSandbox Batch Operations

Update timeline

  1. investigating Feb 03, 2026, 04:58 AM UTC

    Our team is proactively investigating this issue on priority.

  2. monitoring Feb 03, 2026, 06:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 03, 2026, 08:32 AM UTC

    This incident has been resolved.

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