Zuora incident

Zrevenue RC work bench data query Issue reported after the DB maintenance

Minor Resolved View vendor source →

Zuora experienced a minor incident on February 9, 2026 affecting Sandbox UI and Sandbox UI and 1 more component, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2026, 07:06 AM UTC
Resolved
Feb 09, 2026, 09:43 AM UTC
Duration
2h 36m
Detected by Pingoru
Feb 09, 2026, 07:06 AM UTC

Affected components

Sandbox UISandbox UISandbox UI

Update timeline

  1. investigating Feb 09, 2026, 07:06 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 09, 2026, 07:08 AM UTC

    Sandbox Environments are currently down. Our team is working on this with the highest urgency

  3. identified Feb 09, 2026, 07:13 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Feb 09, 2026, 09:43 AM UTC

    Issue is fixed and instances are up and running.