Zuora incident

Central Sandbox Performance issue: 504 Gateway Time Out error

Notice Resolved View vendor source →

Zuora experienced a notice incident on September 1, 2026 affecting Central Sandbox, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 01:57 PM UTC
Resolved
Sep 01, 2026, 02:54 PM UTC
Duration
56m
Detected by Pingoru
Sep 01, 2026, 01:57 PM UTC

Affected components

Central Sandbox

Update timeline

  1. investigating Sep 01, 2026, 01:57 PM UTC

    Currently our central Sandbox Environments are experiencing performance issues. Our team is working on this with the highest priority.and we will provide further updates as they become available.

  2. monitoring Sep 01, 2026, 02:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 01, 2026, 02:54 PM UTC

    This incident has been resolved.