ZoomInfo incident

ZoomInfo University | Third Party Vendor Outage

Notice Resolved View vendor source →

ZoomInfo experienced a notice incident on August 6, 2025, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 03:20 PM UTC
Resolved
Aug 06, 2025, 06:30 PM UTC
Duration
3h 10m
Detected by Pingoru
Aug 06, 2025, 03:20 PM UTC

Update timeline

  1. investigating Aug 06, 2025, 03:20 PM UTC

    We are currently experiencing an issue with a third party vendor that is preventing access to the ZoomInfo University. We are actively monitoring the situation with this vendor, and will provide updates as we receive them.

  2. identified Aug 06, 2025, 03:37 PM UTC

    Our third party vendor has identified the issue that is preventing access to the ZoomInfo University, and is working towards a fix. We are closely monitoring the status of this issue with the vendor and will share updates as we receive them.

  3. monitoring Aug 06, 2025, 05:18 PM UTC

    Our third party vendor has implemented a fix and the ZoomInfo University is now accessible. We will continue to monitor with our vendor to ensure no additional issues are identified.

  4. resolved Aug 06, 2025, 06:30 PM UTC

    The fix released by our third party vendor has resolved the issue and no additional problems have been identified. Thank you for your patience while we worked through this issue with our vendor.