ZoomInfo Outage History

We are aware of and investigating an issue that is causing some pages on the ZoomInfo Marketing Platform not to load. These pages include: Audiences, Campaigns, and the Home Dashboard. Our engineering team is working to resolve the issues as soon as possible, and we will continue to post updates as we have them.

We are currently experiencing an issue with a third party vendor that is preventing access to the ZoomInfo University. We are actively monitoring the situation with this vendor, and will provide updates as we receive them.

We are currently aware of and investigating an issue with a third-party vendor impacting some users' ability to access our platform consistently from Pakistan. Our engineering team is working on solutions, and we will post updates as they become available.

We are aware of and investigating an issue caused by a third-party vendor where some users are experiencing errors when logging into the ZoomInfo platform, particularly when using Single Sign-On (SSO). Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

We are continuing to investigate this issue.

We are currently experiencing issues with a third party vendor that is causing delays in some emails being delivered to our Support teams. For urgent issues, please use our chat or phone options to reach our Support team. We are actively monitoring the situation and will provide updates as we receive them.

We are aware of and investigating an issue impacting some user's ability to log in to ZoomInfo. Users may see site cannot be reached error when trying to log in. Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

We are currently investigating an issue causing intermittent login issues for some users on the Chorus Platform. Our engineering team is actively working to resolve this issue, and we will post updates as we complete our investigation.

We are aware of and investigating some users seeing errors when logging into the ZoomInfo platform using Single-Sign On (SSO). Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

We are aware of and investigating an issue impacting Advanced Searches within the platform. During this time, users may experience latency or error messages when performing Contact searches. Additionally, there may be an impact to audience and campaign creation within ZoomInfo Marketing. Our engineering team is actively working on a resolution.

We are continuing to investigate this issue.

We are aware of and investigating an issue impacting Advanced Searches within the platform. During this time, users may experience latency or error messages when performing Contact searches. Our Engineering team is working on a resolution actively.

We are aware of and investigating an issue impacting exports and Advanced Search from loading as expected on Sales, Marketing, and Talent.

We are aware of and investigating an issue that is causing saved searches to intermittently not load for some users. Additionally, when navigating to Contacts from the Company Page under the Employees section, contacts may intermittently not load.

We are aware of and investigating an issue impacting some users ability to login to ZoomInfo. Users may see the platform continuously try to load after attempting to login. Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

We are continuing to investigate the issue causing the platform to continuously try to load after attempting to login. In addition, users already logged in may see latency throughout the platform. Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

Users should now be able to login to the platform, however will see latency or no results returned when using Advanced Search. Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

Users may be seeing the platform continuously try to load after attempting to login again. In addition, users already logged in may see latency or no results returned when using Advanced Search. We are continuing to work hard to resolve these issues.

We are aware of an issue impacting the RingLead platform, including logins. Our Engineering teams are working hard to resolve these issues and will provide updates as soon as we have them.

We are currently investigating an issue impacting some customers ability to export to third-party integrations (including all CRM integrations). Users may face an Auth Connector error when trying to export to any third-party integrations. Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

We are aware of and investigating an issue that is impacting Advanced Search and company profiles from loading properly. During this time, users may experience latency or error messages. Our Engineering team is working on a resolution actively.

Our Engineering team is investigating an issue with the zoominfo.com website. Users may experience an error when trying to access this URL. The ZoomInfo platforms (Sales, Marketing, Talent) are functioning without issue and can be accessed via login.zoominfo.com.

We are aware of and investigating an issue with the zoominfo.com website. Users may experience an error when trying to access this URL. The ZoomInfo platforms (SalesOS, MarketingOS, TalentOS) are currently functioning without issue and can be accessed via login.zoominfo.com. Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

We are aware of an intermittent issue that is impacting some users ability to login to ZoomInfo platforms. Our Engineering team has identified that this issue is related to a third party vendor service; we are working on a resolution to this issue actively and will provide updates as we have them.

Our Engineering team is aware of and investigating an issue when attempting to sign up for a ZoomInfo Lite account. We will continue to share updates as we have them.