ZoomInfo incident

Chorus - Service Disruption

Resolved after 32 minutes, affecting Chorus, on June 17, 2026.

resolved Jun 17, 2026, 08:09 PM UTC

The Chorus issues have been resolved. If your meeting was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus

Started
Jun 17, 2026, 07:36 PM UTC
Resolved
Jun 17, 2026, 08:09 PM UTC
Duration
32m
Detected by Pingoru
Jun 17, 2026, 07:36 PM UTC

Affected components

Chorus

Update timeline

  1. investigating Jun 17, 2026, 07:36 PM UTC

    We are aware of issues impacting Chorus login, call recording, and email/calendar sync. During this time, calls may not be recorded and newly scheduled calls may not sync from your calendar. Additionally, users may see an error when attempting to login to the Chorus platform. Our Engineering team is actively investigating this issue and is working to resolve it as soon as possible.

  2. monitoring Jun 17, 2026, 07:59 PM UTC

    Our Engineering team has implemented a fix and is now monitoring it. At this time, Chorus login, call recording, and email/calendar sync functionality should be fully restored. If your meeting was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus

  3. resolved Jun 17, 2026, 08:09 PM UTC

    The Chorus issues have been resolved. If your meeting was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus

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