ZoomInfo experienced a minor incident on April 21, 2026 affecting GTM Studio, lasting 4h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 21, 2026, 02:46 PM UTC
We are aware of and investigating an issue that may cause latency or errors when creating and enriching an Audience. In addition you may see an error or freezing when attempting to open Audiences. Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
- investigating Apr 21, 2026, 05:59 PM UTC
We are continuing to investigate the issue impacting Audiences within GTM Studio, users may be experiencing latency when creating or enriching Audiences. Our Engineering teams are actively working to identify the root cause and resolve this issue as quickly as possible. We will provide updates as new information becomes available.
- monitoring Apr 21, 2026, 07:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 21, 2026, 07:26 PM UTC
This incident has been resolved.