ZoomInfo is currently experiencing a minor incident affecting NeverBounce, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jun 02, 2026, 04:20 PM UTC
Our Engineering team is currently aware of and investigating an issue impacting jobs from processing as expected on both Neverbounce API and the standalone platform. During this time, users may have issues uploading lists, and lists may take longer to process than expected. Our Engineering team is working as quickly as possible to restore functionality. Thank you for your patience as we work to resolve this issue.
- monitoring Jun 02, 2026, 05:54 PM UTC
Our Engineering team has identified the issue and implemented a fix. Any new jobs should now process as expected on both the Neverbounce platform and Neverbounce API. Any jobs that did not process as expected during this incident should begin to process over the next couple of hours. Thank you for your patience as our team works to resolve this issue. We will continue to monitor and will share an update when all jobs have been processed as expected.