ZoomInfo experienced a major incident on August 18, 2025 affecting Marketing, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Marketing
Update timeline
- investigating Aug 18, 2025, 11:23 PM UTC
We are aware of and investigating an issue that is causing some pages on the ZoomInfo Marketing Platform not to load. These pages include: Audiences, Campaigns, and the Home Dashboard. Our engineering team is working to resolve the issues as soon as possible, and we will continue to post updates as we have them.
- monitoring Aug 18, 2025, 11:32 PM UTC
A fix has been implemented, and our engineering team is monitoring the results. ZoomInfo Marketing pages should all be functioning correctly at this time.
- resolved Aug 18, 2025, 11:44 PM UTC
The page load issue for ZoomInfo Marketing has been resolved