Zettle experienced a critical incident on September 6, 2025 affecting UK and Sweden and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
UKSwedenNorwayDenmarkFinlandNetherlandsFranceSpainItalyMexico
Update timeline
- investigating Sep 06, 2025, 12:38 PM UTC
Some merchants may experience intermittent delays in receipt creation. The issue started at 12:05 CET. While some receipts are taking longer than usual to generate, all receipts are eventually created. Our team is actively working on finding a resolution to this issue as soon as possible.
- resolved Sep 06, 2025, 01:34 PM UTC
This incident has been resolved.