Is Zepto Payments AU down?

Last checked 1m ago
Current status
Zepto Payments AU is up

No incidents right now.

Zepto Payments AU is operational right now. Last checked 1m ago; the most recent incident resolved 11d ago.

Real-time Zepto Payments AU status, recent outages, and incident history: pulled directly from Zepto Payments AU's official status page at status.zeptopayments.com every 5 minutes. Pingoru tracks 18 Zepto Payments AU services and has captured 5 incidents in the last 90 days (99.97% uptime). Get email, Slack, Discord, or webhook alerts the moment Zepto Payments AU reports a new incident, free for 3 monitors, no credit card.

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Zepto Payments AU uptime 99.97% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 9m
    Started Oct 22, 2026, 06:43 AM UTC · Resolved Oct 22, 2026, 06:53 AM UTC
    NPP Transactions [Outbound]NPP Transactions [Inbound]
    Timeline · 2 updates
    • investigating · Oct 22, 2026, 06:43 AM UTC

      Dear customers, We have noticed degraded performance affecting NPP transactions. We are investigating this as a priority and will provide further updates once available.

    • resolved · Oct 22, 2026, 06:53 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 2h 30m
    Started Oct 01, 2026, 03:35 AM UTC · Resolved Oct 01, 2026, 06:06 AM UTC
    Payment Initiation [PayTo]
    Timeline · 2 updates
    • investigating · Oct 01, 2026, 03:35 AM UTC

      We are seeing reports of degraded performance affecting ANZ PayTo Payments. Zepto is working internally and with any applicable external parties on identifying the root cause. Further updates will be provided on this page within an hour's time.

    • resolved · Oct 01, 2026, 06:06 AM UTC

      This incident has been resolved. Incident Start Date/time: 01 October 2026 @ 02:00 AEST Incident Start Date/time: 01 October 2026 @ 15:15 AEST

    Latest: This incident has been resolved. Incident Start Date/time: 01 October 2026 @ 02:00 AEST Incident Start Date/time: 01 October 2026 @ 15:15 AEST

  3. Resolved 2h 11m
    Started Aug 31, 2026, 06:21 AM UTC · Resolved Aug 31, 2026, 08:33 AM UTC
    Australia [API]User InterfaceWebhooks
    Timeline · 4 updates
    • investigating · Aug 31, 2026, 06:21 AM UTC

      We’re currently investigating delays affecting real-time webhooks and event processing. Merchants may experience delays in receiving updates. Our teams are actively working to restore normal processing and reduce the backlog. We’ll provide a further update as soon as possible.

    • identified · Aug 31, 2026, 06:47 AM UTC

      We have identified the cause of the delays. Your payments are continuing to process normally. The issue affects how quickly those payments are reflected back to you — transaction statuses and event notifications may be delayed or slow to appear in your dashboard, in API responses, and via webhooks. Affected components: • Zepto Dashboard (UI) — degraded performance • API — degraded performance • Webhooks — degraded performance Our teams are working to restore normal update times and clear the backlog. We'll provide a further update shortly.

    • identified · Aug 31, 2026, 08:00 AM UTC

      We experienced elevated database resource utilisation which resulted in degraded service performance. A fix has been deployed and real-time notifications have resumed for new webhooks and API endpoints. Components still affected: • Confirmation of Payee batch processing — delayed • CSV uploads — delayed Our teams are working to restore normal processing for these services and clear the remaining queues. We'll provide a further update shortly.

    • resolved · Aug 31, 2026, 08:33 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 29m
    Started Aug 27, 2026, 05:18 AM UTC · Resolved Aug 27, 2026, 05:47 AM UTC
    NPP Transactions [Outbound]NPP Transactions [Inbound]
    Timeline · 3 updates
    • investigating · Aug 27, 2026, 05:18 AM UTC

      Dear customers, We have noticed degraded performance affecting some NPP transactions. We are investigating this as a priority and will provide further updates once available.

    • identified · Aug 27, 2026, 05:36 AM UTC

      Our upstream financial institution has identified the cause of the issue. The backlog of pending transactions is now in the process of clearing. We will send an update once the issue has been completely resolved.

    • resolved · Aug 27, 2026, 05:47 AM UTC

      The issue has now been resolved.

    Latest: The issue has now been resolved.

  5. Resolved 56m
    Started Aug 24, 2026, 03:14 AM UTC · Resolved Aug 24, 2026, 04:10 AM UTC
    NPP Transactions [Outbound]NPP Transactions [Inbound]
    Timeline · 4 updates
    • investigating · Aug 24, 2026, 03:14 AM UTC

      Dear customers, We have noticed degraded performance affecting some NPP transactions. We are investigating this as a priority and will provide further updates once available.

    • investigating · Aug 24, 2026, 03:21 AM UTC

      Dear Valued Zepto Customer, We have been advised by our upstream Financial Institution that there is degraded performance affecting NPP transactions. Incident Start: 24/08/2026, 12:55 PM (Sydney Time) Affected: NPP Transactions This intermittent issue is resulting in 'pending' NPP payments. We are in contact with our financial institution to identify the root cause and resolution. If any action is required we will be in touch.

    • monitoring · Aug 24, 2026, 03:42 AM UTC

      New NPP transactions are now processing as normal. Our upstream financial institution has identified the cause of the issue. The backlog of pending transactions is now in the process of clearing. We will provide a further update once the backlog has fully cleared.

    • resolved · Aug 24, 2026, 04:10 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Incident record

Since April 2026 · Statuspage by Atlassian · 18 components checked every 5 minutes
50incidents recorded
8last 12 months
5last 90 days
2 hourstypical duration, 12 months

The longest incident in the last year, [External] Service Notification from Zepto - Issues with Cloudflare on November 18, 2025, ran for 10 hours. 2 maintenance windows announced in the same period.

Most affected components, last 12 months

  • NPP Transactions [Inbound]4
  • NPP Transactions [Outbound]4
  • Australia [API]2
  • Australia [Sandbox]1
  • Payment Initiation [PayTo]1

Latest incidents

  • Incident Awareness Update from Zepto October 22, 2026 · 9 minutes · major outage

    Dear customers, We have noticed degraded performance affecting NPP transactions. We are investigating this as a priority and will provide further updates once…

  • Impact to PayTo services October 1, 2026 · 3 hours · notice

    We are seeing reports of degraded performance affecting ANZ PayTo Payments. Zepto is working internally and with any applicable external parties on identifying…

  • Incident Awareness from Zepto August 31, 2026 · 2 hours · degraded service

    We’re currently investigating delays affecting real-time webhooks and event processing. Merchants may experience delays in receiving updates. Our teams are…

Outage history

Past 90 days · 5 incidents View full outage history →