Resolved after 29 minutes, affecting NPP Transactions [Outbound] and NPP Transactions [Inbound], on August 27, 2026.
Our upstream financial institution has identified the cause of the issue. The backlog of pending transactions is now in the process of clearing. We will send an update once the issue has been completely resolved.
Affected components
Update timeline
- investigating Aug 27, 2026, 05:18 AM UTC
Dear customers, We have noticed degraded performance affecting some NPP transactions. We are investigating this as a priority and will provide further updates once available.
- identified Aug 27, 2026, 05:36 AM UTC
Our upstream financial institution has identified the cause of the issue. The backlog of pending transactions is now in the process of clearing. We will send an update once the issue has been completely resolved.
- resolved Aug 27, 2026, 05:47 AM UTC
The issue has now been resolved.
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