Zepto Payments AU incident

Incident Awareness from Zepto

Resolved after 29 minutes, affecting NPP Transactions [Outbound] and NPP Transactions [Inbound], on August 27, 2026.

identified Aug 27, 2026, 05:36 AM UTC

Our upstream financial institution has identified the cause of the issue. The backlog of pending transactions is now in the process of clearing. We will send an update once the issue has been completely resolved.

Started
Aug 27, 2026, 05:18 AM UTC
Resolved
Aug 27, 2026, 05:47 AM UTC
Duration
29m
Detected by Pingoru
Aug 27, 2026, 05:18 AM UTC

Affected components

NPP Transactions [Outbound]NPP Transactions [Inbound]

Update timeline

  1. investigating Aug 27, 2026, 05:18 AM UTC

    Dear customers, We have noticed degraded performance affecting some NPP transactions. We are investigating this as a priority and will provide further updates once available.

  2. identified Aug 27, 2026, 05:36 AM UTC

    Our upstream financial institution has identified the cause of the issue. The backlog of pending transactions is now in the process of clearing. We will send an update once the issue has been completely resolved.

  3. resolved Aug 27, 2026, 05:47 AM UTC

    The issue has now been resolved.

Your product runs on more than Zepto Payments AU

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →