Zepto Payments AU incident

Impact to PayTo services

Resolved after 2 hours 30 minutes, affecting Payment Initiation [PayTo], on October 1, 2026.

resolved Oct 01, 2026, 06:06 AM UTC

This incident has been resolved. Incident Start Date/time: 01 October 2026 @ 02:00 AEST Incident Start Date/time: 01 October 2026 @ 15:15 AEST

Started
Oct 01, 2026, 03:35 AM UTC
Resolved
Oct 01, 2026, 06:06 AM UTC
Duration
2h 30m
Detected by Pingoru
Oct 01, 2026, 03:35 AM UTC

Affected components

Payment Initiation [PayTo]

Update timeline

  1. investigating Oct 01, 2026, 03:35 AM UTC

    We are seeing reports of degraded performance affecting ANZ PayTo Payments. Zepto is working internally and with any applicable external parties on identifying the root cause. Further updates will be provided on this page within an hour's time.

  2. resolved Oct 01, 2026, 06:06 AM UTC

    This incident has been resolved. Incident Start Date/time: 01 October 2026 @ 02:00 AEST Incident Start Date/time: 01 October 2026 @ 15:15 AEST

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