Is Zaptec down?
Last checked 4m agoNo incidents right now.
Zaptec is operational right now. Last checked 4m ago; the most recent incident resolved 2d ago.
Real-time Zaptec status, recent outages, and incident history — pulled directly from Zaptec's official status page at https://zaptec.statuspage.io every 5 minutes. Pingoru tracks 11 Zaptec services and has captured 10 incidents in the last 90 days (98.08% uptime). Get email, Slack, Discord, or webhook alerts the moment Zaptec reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Cellular connection
Timeline · 4 updates
- investigating · Jul 27, 2026, 02:31 PM UTC
We are currently investigating this issue.
- monitoring · Jul 27, 2026, 02:53 PM UTC
Currently there is a drop of online chargers in Europe that is connected to LTE-M. This is out of our control, but we are monitoring the situation.
- resolved · Jul 27, 2026, 04:18 PM UTC
This incident has been resolved.
- postmortem · Jul 27, 2026, 04:18 PM UTC
Between approximately \*\*15:55 and 17:30 CEST\*\* today, some customers experienced charger connectivity issues, including chargers appearing offline and delayed updates. Service has now recovered and we are continuing to monitor closely. Some delayed updates may continue temporarily while devices replay buffered data. We are still investigating the underlying root cause together with relevant infrastructure/network providers. We're sorry for the disruption
Latest: Between approximately \*\*15:55 and 17:30 CEST\*\* today, some customers experienced charger connectivity issues, including chargers appearing offline and delayed updates. Service …
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- General
Timeline · 4 updates
- investigating · Jul 21, 2026, 10:59 AM UTC
We are currently investigating the issue. In the meantime, please visit our Help Center for guidance and support. https://help.zaptec.com/
- identified · Jul 21, 2026, 11:28 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Jul 21, 2026, 12:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 21, 2026, 01:12 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- OCPP
Timeline · 4 updates
- investigating · Jun 17, 2026, 08:56 AM UTC
We are currently investigating this issue.
- monitoring · Jun 17, 2026, 09:15 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Jun 17, 2026, 12:24 PM UTC
We are continuing to monitor for any further issues.
- resolved · Jun 17, 2026, 01:15 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- PortalPortal
Timeline · 4 updates
- investigating · Jun 10, 2026, 06:57 AM UTC
There are currently some issues saving changes on charger level in the Zaptec Portal. Changes on installation level still works as expected. We are investigating this issue.
- identified · Jun 10, 2026, 07:08 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Jun 10, 2026, 07:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jun 10, 2026, 09:13 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- General
Timeline · 5 updates
- investigating · May 27, 2026, 09:47 AM UTC
We are currently investigating this issue.
- monitoring · May 27, 2026, 10:40 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating · May 27, 2026, 11:04 AM UTC
We are currently investigating this issue.
- monitoring · May 28, 2026, 05:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jun 04, 2026, 06:47 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Zaptec outage history
3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Zaptec outage history →Or sign up free to get alerts when Zaptec breaks · 10 free monitors · No credit card
- Drop in LTE-M connections ResolvedStarted Jul 27, 2026, 02:31 PM UTC · Resolved Jul 27, 2026, 04:18 PM UTC · 1h 46m
- Support Phone service disruption ResolvedStarted Jul 21, 2026, 10:59 AM UTC · Resolved Jul 21, 2026, 01:12 PM UTC · 2h 13m
- OCPP Cloud traffic delays ResolvedStarted Jun 17, 2026, 08:56 AM UTC · Resolved Jun 17, 2026, 01:15 PM UTC · 4h 18m
- Started Jun 10, 2026, 06:57 AM UTC · Resolved Jun 10, 2026, 09:13 AM UTC · 2h 15m
- Support Phone service disruption ResolvedStarted May 27, 2026, 09:47 AM UTC · Resolved Jun 04, 2026, 06:47 AM UTC · 7d 20h
- Support Phone service disruption ResolvedStarted May 18, 2026, 07:42 AM UTC · Resolved May 22, 2026, 12:03 PM UTC · 4d 4h
- Support Phone service disruption ResolvedStarted May 15, 2026, 10:30 AM UTC · Resolved May 15, 2026, 12:46 PM UTC · 2h 16m
- Started May 03, 2026, 09:07 PM UTC · Resolved May 04, 2026, 05:57 AM UTC · 8h 50m