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Last checked just nowNo incidents right now.
Thomson Reuters is operational right now. Last checked just now; the most recent incident resolved 2h ago.
Real-time Thomson Reuters status, recent outages, and incident history: pulled directly from Thomson Reuters's official status page at corporates-status.thomsonreuters.com every 5 minutes. Pingoru tracks 213 Thomson Reuters services and has captured 250 incidents in the last 90 days (99.46% uptime). Get email, Slack, Discord, or webhook alerts the moment Thomson Reuters reports a new incident, free for 3 monitors, no credit card.
Active incident 1
- Implementation Environment
Timeline · 3 updates
- investigating · Oct 27, 2026, 07:39 PM UTC
We are seeing degraded performance on the IMPLEMENTATION system across several ONESOURCE Global Trade applications. We are reviewing the situation and working on remediation. We will post regular updates as we have them throughout the triage and mitigation.
- identified · Oct 27, 2026, 09:00 PM UTC
As of 4:45 PM eastern time, response times for some ONESOURCE Global Trade activities in IMPLEMENTATION have recovered to near-normal levels. Investigation is ongoing to identify and address any remaining contributing factors and confirm a lasting fix. Additional updates will follow.
- monitoring · Oct 28, 2026, 01:38 PM UTC
We have mitigated the performance issues seen in IMPLEMENTATION as of 8:00 am eastern time. We will continue to monitor the system to assure that the mitigation steps produce the long-term results we expect.
Latest: We have mitigated the performance issues seen in IMPLEMENTATION as of 8:00 am eastern time. We will continue to monitor the system to assure that the mitigation steps produce the l…
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Recent outages & incidents
Past 90 days- Global Trade Content
Timeline · 3 updates
- investigating · Oct 27, 2026, 01:03 PM UTC
Thomson Reuters is currently investigating an issue with the Dow Jones DPS Content. Content updates for the Dow Jones lists are showing some delays. We are working to address the issues now and will update once resolved. If you have any questions please reach out to customer support.
- monitoring · Oct 27, 2026, 06:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 27, 2026, 09:27 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- AMERS (web) Statutory Reporting
Timeline · 1 update
- resolved · Oct 27, 2026, 04:11 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- APAC (web) Corporate TaxAPAC (web) E-filing Manager (Corporate Tax)
Timeline · 2 updates
- investigating · Oct 27, 2026, 03:43 AM UTC
We are currently experiencing an login issues for Onesource Corporate Tax [APAC]service CIAM enabled customers. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
- resolved · Oct 27, 2026, 03:48 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- ONESOURCE Determination Enterprise Cloud (AWS EMEA)ONESOURCE Determination Enterprise Cloud (OCI AMER)
Timeline · 2 updates
- investigating · Oct 27, 2026, 03:42 AM UTC
Dear Customers, We wanted to inform you that we are experiencing disruptions while attempting to login User Interface [UI] in EMEA & AMER Production environment. Technical teams are currently working on it with high priority to restore the services. More details to follow soon. Thank you for your understanding and patience.
- resolved · Oct 27, 2026, 03:55 AM UTC
The issue has been resolved, and IDT UI services are operating normally across the AMER and EMEA production environments.
Latest: The issue has been resolved, and IDT UI services are operating normally across the AMER and EMEA production environments.
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- AMERS (onesourcetax.com)AMERS (onesourcelogin.com)AMERS AdministrationAMERS API AdministrationAMERS UAT (uat.onesourcetax.com)AMERS UAT (uat.onesourcelogin.com)APAC (apac1.onesourcetax.com)APAC (onesourcelogin.com.au)APAC AdministrationAPAC API Administration
Timeline · 2 updates
- investigating · Oct 27, 2026, 02:27 AM UTC
We are currently experiencing an issue with our ONESOURCE Platform service, which is temporarily unavailable in all region (APAC, EMEA, AMER). Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
- resolved · Oct 27, 2026, 03:51 AM UTC
The issue impacting users signing in to ONESOURCE Platform using their Thomson Reuters account has been resolved across APAC, EMEA, and AMER. Service has been restored. We apologize for the inconvenience and appreciate your patience and understanding.
Latest: The issue impacting users signing in to ONESOURCE Platform using their Thomson Reuters account has been resolved across APAC, EMEA, and AMER. Service has been restored. We apologiz…
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See the full Thomson Reuters outage history
37 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 213 components checked every 5 minutesThe longest incident in the last year, Onesource Global Trade - Issue with Receiving CBP Replies on July 30, 2026, ran for 43 days. 755 maintenance windows announced in the same period.
Most affected components, last 12 months
- Reports and Analytics Enterprise Cloud96
- ONESOURCE Determination Enterprise Cloud (AWS AMER)29
- ONESOURCE Determination Enterprise Cloud (OCI AMER)23
- Global Trade - pwd by Integration Point15
- GTM Platform12
Latest incidents
- ONESOURCE Global Trade IMPLEMENTATION Environment Degraded Performance
We are seeing degraded performance on the IMPLEMENTATION system across several ONESOURCE Global Trade applications. We are reviewing the situation and working…
- ONESOURCE Global Trade - Dow Jones DPS Content Delay
Thomson Reuters is currently investigating an issue with the Dow Jones DPS Content. Content updates for the Dow Jones lists are showing some delays. We are…
- Login issues in Onesource Platform
This incident has been resolved.
- Started Oct 27, 2026, 07:39 PM UTC · ● 1d 3h
- Started Oct 27, 2026, 01:03 PM UTC · Resolved Oct 27, 2026, 09:27 PM UTC · 8h 24m
- Login issues in Onesource Platform ResolvedStarted Oct 27, 2026, 04:11 AM UTC · Resolved Oct 27, 2026, 04:11 AM UTC · –
- Onesource Login Issues ResolvedStarted Oct 27, 2026, 03:43 AM UTC · Resolved Oct 27, 2026, 03:48 AM UTC · 4m
- Started Oct 27, 2026, 03:42 AM UTC · Resolved Oct 27, 2026, 03:55 AM UTC · 12m
- Started Oct 27, 2026, 02:27 AM UTC · Resolved Oct 27, 2026, 03:51 AM UTC · 1h 23m
- Login issues in Onesource Platform ResolvedStarted Oct 27, 2026, 02:22 AM UTC · Resolved Oct 27, 2026, 03:52 AM UTC · 1h 30m
- Started Oct 27, 2026, 02:18 AM UTC · Resolved Oct 27, 2026, 03:47 AM UTC · 1h 28m