Is ecobee down?
Last checked just nowNo incidents right now.
ecobee is operational right now. Last checked just now; the most recent incident resolved 2d ago.
Real-time ecobee status, recent outages, and incident history — pulled directly from ecobee's official status page at https://status.ecobee.com every 5 minutes. Pingoru tracks 11 ecobee services and has captured 8 incidents in the last 90 days (98.38% uptime). Get email, Slack, Discord, or webhook alerts the moment ecobee reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Mobile Services
Timeline · 3 updates
- investigating · Jun 11, 2026, 06:00 PM UTC
It looks like some people are experiencing an interruption to ecobee Mobile Services. This means the ecobee app and web portal may be temporarily unavailable. The good news is that ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. We appreciate your patience as we’re working hard to fix this issue as quickly as possible. Sorry for any inconvenience. We’ll update you soon.
- monitoring · Jun 11, 2026, 06:10 PM UTC
Hello, again! A solution’s been implemented and we’re keeping a close eye on the results to ensure things are back up and running smoothly.
- resolved · Jun 11, 2026, 06:15 PM UTC
And that’s all, folks! The incident we were experiencing with ecobee Mobile Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app or your web browser.
Latest: And that’s all, folks! The incident we were experiencing with ecobee Mobile Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopenin…
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- Integration Services
Timeline · 4 updates
- investigating · May 19, 2026, 08:28 PM UTC
We’ve received reports of ecobee Integration Services not working. Our team is on it and looking for a solution. Some people might be noticing they are unable to connect or use Alexa, Google, or SmarThings integrations. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.
- identified · May 19, 2026, 08:40 PM UTC
Hi, again! We’re happy to let you know we’ve identified the issue and are acting quickly with a fix.
- monitoring · May 19, 2026, 08:41 PM UTC
We've implemented a solution and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.
- resolved · May 19, 2026, 09:14 PM UTC
Case closed! The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.
Latest: Case closed! The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the…
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- ecobee Public API
Timeline · 4 updates
- investigating · May 19, 2026, 08:16 PM UTC
Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual adjustment, including all energy-savings events that are already in progress. We’re working hard to figure out why the app, web portal and third-party apps are temporarily disconnected. Thanks for your patience. We’ll keep you updated, and apologies for any inconvenience this has caused.
- identified · May 19, 2026, 08:39 PM UTC
Good news! We’ve figured out the root cause of the Thermostat Online Services issue and are close to a solution. We’ll let you know as soon as things are back to normal.
- monitoring · May 19, 2026, 08:42 PM UTC
The problem’s been addressed and we’re standing by to make sure everything is running smoothly again.
- resolved · May 19, 2026, 09:13 PM UTC
Everything is back up and running. If you’re still having some trouble, try closing and reopening your web browser or the ecobee app.
Latest: Everything is back up and running. If you’re still having some trouble, try closing and reopening your web browser or the ecobee app.
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- Mobile ServicesIntegration Services
Timeline · 5 updates
- investigating · May 19, 2026, 01:54 AM UTC
It looks like some people are experiencing an interruption to ecobee Mobile Services. This means the ecobee app and web portal may be temporarily unavailable. The good news is that ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. We appreciate your patience as we’re working hard to fix this issue as quickly as possible. Sorry for any inconvenience. We’ll update you soon.
- investigating · May 19, 2026, 01:56 AM UTC
It looks like some people are experiencing an interruption to ecobee Mobile Services. This means the ecobee app and web portal may be temporarily unavailable. The good news is that ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. We appreciate your patience as we’re working hard to fix this issue as quickly as possible. Sorry for any inconvenience. We’ll update you soon.
- monitoring · May 19, 2026, 03:17 AM UTC
Hello, again! A solution’s been implemented and we’re keeping a close eye on the results to ensure things are back up and running smoothly.
- monitoring · May 19, 2026, 03:17 AM UTC
Hello, again! A solution’s been implemented and we’re keeping a close eye on the results to ensure things are back up and running smoothly.
- resolved · May 19, 2026, 03:27 AM UTC
And that’s all, folks! The incident we were experiencing with ecobee Mobile Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app or your web browser.
Latest: And that’s all, folks! The incident we were experiencing with ecobee Mobile Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopenin…
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- SmartCamera Online Services
Timeline · 2 updates
- monitoring · Apr 02, 2026, 01:34 PM UTC
We’ve implemented a solution and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.
- resolved · Apr 02, 2026, 01:50 PM UTC
Good news! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.
Latest: Good news! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.
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See the full ecobee outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse ecobee outage history →Or sign up free to get alerts when ecobee breaks · 10 free monitors · No credit card
- Started Jun 11, 2026, 06:00 PM UTC · Resolved Jun 11, 2026, 06:15 PM UTC · 14m
- Started May 19, 2026, 08:28 PM UTC · Resolved May 19, 2026, 09:14 PM UTC · 45m
- Started May 19, 2026, 08:16 PM UTC · Resolved May 19, 2026, 09:13 PM UTC · 57m
- Started May 19, 2026, 01:54 AM UTC · Resolved May 19, 2026, 03:27 AM UTC · 1h 32m
- Started Apr 02, 2026, 01:34 PM UTC · Resolved Apr 02, 2026, 01:50 PM UTC · 15m
- Started Mar 19, 2026, 08:45 PM UTC · Resolved Mar 19, 2026, 10:43 PM UTC · 1h 58m