Zaptec incident

Charging history App

Minor Ongoing View vendor source →

Zaptec is currently experiencing a minor incident affecting Zaptec App, which began 12h ago. The vendor's full update timeline is below.

Started
Oct 13, 2026, 02:00 PM UTC
Resolved
Ongoing
Duration
● 11h 41m
Detected by Pingoru
Oct 13, 2026, 02:00 PM UTC

Affected components

Zaptec App

Update timeline

  1. identified Oct 13, 2026, 02:00 PM UTC

    Some users may currently experience incomplete or changed charging history in the app under Account / Charging history following recent backend improvements. This may affect Zaptec Pro users in shared installations who have access to a charger, but not to the full installation. In some cases, charging history may currently only be available through the Portal. We are reviewing this behavior and working to improve the experience in the app.