Xero Outage History

Xero is up right now

There were 13 Xero outages since February 3, 2026 totaling 29h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.xero.com

Notice April 29, 2026

Global: Xero - Customers are experiencing issues accessing Xero

Detected by Pingoru
Apr 29, 2026, 05:32 AM UTC
Resolved
Apr 29, 2026, 05:42 AM UTC
Duration
10m
Affected: Xero Platform and SettingsWorkpapersExpensesTax Reporting - Sales Tax & 1099Tax Reporting - Singapore GSTTax Reporting - BAS, TPARTax Reporting - Canadian GST & HSTTax Reporting - NZ GSTTax Reporting - SA VATTax Reporting - UK VAT & MTDXero Accounting Mobile AppXero Practice Manager (XPM)Invoicing, Bills & QuotesAU PayrollNZ PayrollUK PayrollInventory PlusXero HQBank ReconciliationXero Projects AppXero Tax (AU)ReportingXero MeProducts and servicesXero VerifyXero Tax (NZ)ProjectsXero Tax (UK)Fixed AssetsContactsFilesAnalytics powered by SyftXero CentralHubdoc
Timeline · 2 updates
  1. investigating Apr 29, 2026, 05:32 AM UTC

    We are aware customers trying to access Xero are experiencing errors. Our team is investigating this with urgency.

  2. resolved Apr 29, 2026, 05:42 AM UTC

    Our team has resolved the issue impacting customers trying to access Xero. We apologise for any inconvenience this has caused.

Read the full incident report →

Notice April 27, 2026

Global: Hubdoc - some customers may have experienced issues logging in, syncing, and publishing documents.

Detected by Pingoru
Apr 27, 2026, 11:12 PM UTC
Resolved
Apr 27, 2026, 11:12 PM UTC
Duration
—
Affected: Hubdoc
Timeline · 1 update
  1. resolved Apr 27, 2026, 11:12 PM UTC

    Our team has resolved an issue impacting some Hubdoc customers trying to log into Hubdoc, syncing information from Xero into Hubdoc, and publishing documents. We apologise for any inconvenience this has caused. A product release was the cause of this issue, which we rolled back to restore service. Customers can disconnect and reconnect their Hubdoc organisation as a troubleshoot to resolve any remaining issues. You can find those steps on Xero Central. We learn from every incident and put measures in place to prevent issues from happening again.

Read the full incident report →

Minor April 24, 2026

Global: Xero - Some customers may be experiencing slowness and errors across Xero

Detected by Pingoru
Apr 24, 2026, 11:00 PM UTC
Resolved
Apr 24, 2026, 11:35 PM UTC
Duration
35m
Affected: Xero Platform and Settings
Timeline · 2 updates
  1. investigating Apr 24, 2026, 11:00 PM UTC

    We are aware some customers trying to navigate Xero are experiencing intermittent slowness and errors. Our team is investigating this with urgency.

  2. resolved Apr 24, 2026, 11:35 PM UTC

    Our team has resolved the issue impacting customers trying to navigate Xero. We apologise for any inconvenience this has caused.

Read the full incident report →

Notice April 21, 2026

Global: Xero - some customers may have been unable to login.

Detected by Pingoru
Apr 21, 2026, 01:56 AM UTC
Resolved
Apr 21, 2026, 01:15 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 21, 2026, 01:56 AM UTC

    Our team has resolved anissue that occurred preventing our customers trying to log into Xero. Customers may have also seen some errors across Xero if logged in. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and restored service. We learn from every incident and put measures in place to prevent issues from happening again.

Read the full incident report →

Major April 16, 2026

Global: Hubdoc - Errors and performance issues

Detected by Pingoru
Apr 16, 2026, 09:29 AM UTC
Resolved
Apr 16, 2026, 10:58 AM UTC
Duration
1h 29m
Affected: Hubdoc
Timeline · 2 updates
  1. investigating Apr 16, 2026, 09:29 AM UTC

    We are aware that some customers are experiencing error messageas and performance issues when using Hubdoc. Our team is investigating this with urgency.

  2. resolved Apr 16, 2026, 10:58 AM UTC

    Our team has resolved the issue causing some customers to experience errors or performance issues when accessing Hubdoc. Our technical team identified this was caused by poor network connectivity and performed a fix to restore service. We apologise for any inconvenience caused.

Read the full incident report →

Minor April 14, 2026

AU: Tax - Some customers are experiencing an issue accessing tax returns.

Detected by Pingoru
Apr 14, 2026, 11:20 PM UTC
Resolved
Apr 14, 2026, 11:45 PM UTC
Duration
25m
Affected: Xero Tax (AU)
Timeline · 4 updates
  1. investigating Apr 14, 2026, 11:20 PM UTC

    We are aware AU customers trying to tax returns in Practice Tools are experiencing an issue. Our team is investigating this with urgency.

  2. identified Apr 14, 2026, 11:24 PM UTC

    We have identified what is impacting AU customers trying to access tax returns in Practice Tools.

  3. monitoring Apr 14, 2026, 11:37 PM UTC

    Our team has implemented a fix and we are currently monitoring the results.

  4. resolved Apr 14, 2026, 11:45 PM UTC

    Our team has resolved the issue impacting Australia customers trying to access tax returns in Practice Tools. We apologise for any inconvenience this has caused. A product release caused tax returns to become unavailable. We learn from every incident and put measures in place to prevent issues from happening again.

Read the full incident report →

Minor April 7, 2026

Global: Xero - Some users are experiencing errors across Xero

Detected by Pingoru
Apr 07, 2026, 09:17 AM UTC
Resolved
Apr 07, 2026, 09:46 AM UTC
Duration
28m
Affected: Xero Platform and Settings
Timeline · 2 updates
  1. investigating Apr 07, 2026, 09:17 AM UTC

    We are aware some customers are experiencing errors across Xero. Our team is investigating this with urgency.

  2. resolved Apr 07, 2026, 09:46 AM UTC

    Our team has resolved the issue causing some customers to experience errors across Xero. The issue was related to our recent release which our team has rolled back. We apologise for any inconvenience this has caused.

Read the full incident report →

Major March 10, 2026

Global: Xero - some users may be experiencing an error page when logging into Xero.

Detected by Pingoru
Mar 10, 2026, 01:38 AM UTC
Resolved
Mar 10, 2026, 01:54 AM UTC
Duration
16m
Affected: Xero Platform and Settings
Timeline · 2 updates
  1. monitoring Mar 10, 2026, 01:38 AM UTC

    We are aware customers trying to log into Xero are experiencing an error. Our team is investigating this with urgency.

  2. resolved Mar 10, 2026, 01:54 AM UTC

    Our team has resolved the issue impacting customers trying to log into Xero. We apologise for any inconvenience this has caused. A product release caused Xero to become unavailable tempoararily. We learn from every incident and put measures in place to prevent issues from happening again.

Read the full incident report →

Minor February 27, 2026

Global: Projects - Delay in Data Syncing to Projects

Detected by Pingoru
Feb 27, 2026, 01:05 AM UTC
Resolved
Feb 27, 2026, 01:20 PM UTC
Duration
12h 14m
Affected: Projects
Timeline · 4 updates
  1. identified Feb 27, 2026, 01:05 AM UTC

    We are aware that some customers are experiencing errors when trying to creating a new Project and may see delays when making changes to existing Projects. We have identified what is causing this issue for our customers. This is our top priority and we will update you as soon as we can.

  2. identified Feb 27, 2026, 03:15 AM UTC

    We are aware customers are experiencing errors when trying to create a new Project in Xero, and may experience delays when making changes to existing Projects. We have identified the cause of the issue and our team is working on a fix. We are working on this as a priority and will update you as soon as we can. Thanks for your patience during this time.

  3. identified Feb 27, 2026, 07:51 AM UTC

    Our team has implemented a fix and customers can now create and edit Projects in Xero. We are aware that some customers may still experience delays in data updating in Projects. The team is continuing to work on a fix for this issue as a priority. Thank you for your patience during this time.

  4. resolved Feb 27, 2026, 01:20 PM UTC

    Our team has resolved the issue causing some customers to receive an error when creating new Projects. There may be some delay in changes being populated as the system catches up. We apologise for any inconvenience this has caused.

Read the full incident report →

Minor February 26, 2026

Global: Projects - Creating and changing Projects

Detected by Pingoru
Feb 26, 2026, 09:29 AM UTC
Resolved
Feb 26, 2026, 12:01 PM UTC
Duration
2h 32m
Affected: Projects
Timeline · 2 updates
  1. investigating Feb 26, 2026, 09:29 AM UTC

    We are aware that some customers are experiencing errors when trying to creating a new Project and may see delays when making changes to existing Projects. Our team is investigating this with urgency.

  2. resolved Feb 26, 2026, 12:01 PM UTC

    Our team has resolved the issue causing some customers to receive an error when creating new Projects. There may be some delay in changes being populated as the system catches up. We apologise for any inconvenience this has caused.

Read the full incident report →

Minor February 3, 2026

Global: Homepage - some bank account widgets aren't loading

Detected by Pingoru
Feb 03, 2026, 09:44 PM UTC
Resolved
Feb 03, 2026, 10:33 PM UTC
Duration
49m
Affected: Xero Platform and Settings
Timeline · 4 updates
  1. investigating Feb 03, 2026, 09:44 PM UTC

    We are aware some customers trying to view bank account widgets on the Homepage are experiencing an error. Our team is investigating this with urgency.

  2. identified Feb 03, 2026, 09:55 PM UTC

    We have identified what is impacting customers trying to view bank account widgets on the Homepage . This is our top priority and we will update you as soon as we can.

  3. monitoring Feb 03, 2026, 10:17 PM UTC

    Our team has implemented a fix and we are currently monitoring the results.

  4. resolved Feb 03, 2026, 10:33 PM UTC

    Our team has resolved the issue impacting customers trying to view bank account widgets on the Homepage. We apologise for any inconvenience this has caused. A product release caused bank widgets in Homepage to become unavailable.

Read the full incident report →

Major February 3, 2026

AU & NZ: Tax - Some customers may be experiencing errors when loading AU and NZ tax returns

Detected by Pingoru
Feb 03, 2026, 05:36 AM UTC
Resolved
Feb 03, 2026, 04:29 PM UTC
Duration
10h 52m
Affected: Xero Practice Manager (XPM)Xero Tax (AU)Xero Tax (NZ)
Timeline · 5 updates
  1. investigating Feb 03, 2026, 05:36 AM UTC

    We are aware some customers are experiencing errors when loading AU and NZ tax returns. Our team is investigating this with urgency.

  2. identified Feb 03, 2026, 06:15 AM UTC

    We have identified what is impacting customers trying to access AU and NZ tax returns. This is our top priority and we will update you as soon as we can.

  3. identified Feb 03, 2026, 07:04 AM UTC

    We are continuing to work towards resolving this issue.

  4. identified Feb 03, 2026, 09:24 AM UTC

    We are continuing to work to resolve this issue impacting AU and NZ tax. We expect impact to be resolved by late afternoon UTC. We apologise for the inconvenience.

  5. resolved Feb 03, 2026, 04:29 PM UTC

    Our team has resolved the issue causing customers to receive errors in XPM when trying to access NZ and AU tax returns. We apologise for any inconvenience. This was caused by a release which has been rolled back.

Read the full incident report →

Looking to track Xero downtime and outages?

Pingoru polls Xero's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Xero reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Xero alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Xero for free

5 free monitors · No credit card required