Resolved after 6 hours 38 minutes, affecting US Payroll, powered by Gusto, on September 29, 2026.
Gusto has implemented a fix and we are currently monitoring the results.
Affected components
US Payroll, powered by Gusto
Update timeline
- identified Sep 29, 2026, 08:57 PM UTC
We're aware that some customers may experience errors when accessing Jobs and Contractors using US Payroll in Xero due to an issue on Gusto's side. Gusto have identified the cause and currently working on a fix.
- monitoring Sep 30, 2026, 01:35 AM UTC
Gusto has implemented a fix and we are currently monitoring the results.
- resolved Sep 30, 2026, 03:36 AM UTC
Gusto has advised that they have resolved the issue.
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