Xander Outage History
Xander is no longer checkedPingoru has recorded 37 incidents for Xander: 30 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 0 of 720 (0%) |
| May 2026 | 3 | 0 of 744 (0%) |
| June 2026 | 2 | 0 of 720 (0%) |
| July 2026 | 4 | 3 of 744 (0%) |
| August 2026 | 2 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 106 (0%) |
Incidents, newest first
Notice August 31, 2026 Unable to upload new creatives to Monetize 5h 59m
Started Aug 31, 2026, 08:37 AM UTC· resolved Aug 31, 2026, 02:37 PM UTC
- investigating Aug 31, 2026, 08:37 AM UTC
Products: Microsoft Monetize SSP, Bidder, SSP or Data Integration Components: API, UI, Creatives Impacted Clients: All Description: We are currently investigating an issue preventing the upload and creation of new creatives in Monetize through both the UI and API. Existing creatives remain available. We will provide updates as they become available. Status: Our engineering team is engaged and working on this issue with priority. We will continue to provide updates as we learn more.
- resolved Aug 31, 2026, 02:37 PM UTC
Our Engineering team has resolved the issue and creatives can be uploaded correctly now. We apologize for the inconvenience this issue may have caused.
Notice August 25, 2026 Monetize and Curate UI Search Issue Affecting Newly Created Objects 1h 44m
Started Aug 25, 2026, 07:35 PM UTC· resolved Aug 25, 2026, 09:19 PM UTC
- investigating Aug 25, 2026, 07:35 PM UTC
We are currently investigating the following issue Geolocation(s): GlobalComponent(s): Monetize UI, Curate UIImpact(s):Users may experience issues using the Universal Search bar in Monetize and Curate UI to locate newly created objects.Not Impacted: Ad serving, delivery, and object creation functionality.Status: Our Engineering team has been engaged and is working on the issue with priority. We apologize for any inconvenience this may be causing.
- resolved Aug 25, 2026, 09:19 PM UTC
Our Engineering team has resolved the issue. We apologize for any inconvenience this may have caused.
Notice July 20, 2026 PSP Create New, listing page, and Request Sampler broken 7h 19m
Started Jul 20, 2026, 11:49 AM UTC· resolved Jul 20, 2026, 07:09 PM UTC
- investigating Jul 20, 2026, 11:49 AM UTC
We are currently investigating an issue affecting certain Prebid Server Premium (PSP) features within Monetize UI. Customers may experience difficulties creating or editing PSP configurations and may see incomplete results when using Request Sampler. Our engineering teams have identified the cause and are actively working on mitigation and recovery. We will provide further updates as more information becomes available. Component(s): Monetize UI Impact(s): - Some customers may experience issues creating or managing PSP configurations and retrieving Request Sampler results in Monetize UI. Not Impacted: - Ad Serving - Bidding - Reporting Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience. investigating this issue.
- investigating Jul 20, 2026, 11:49 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 20, 2026, 03:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 20, 2026, 07:09 PM UTC
Customers should now be able to create and edit PSP configurations successfully, and Request Sampler functionality has been restored. Engineering has implemented a fix and will continue to monitor the service to ensure stability.
Major July 15, 2026 Data reporting delay 3h 11m
Started Jul 15, 2026, 09:03 AM UTC· resolved Jul 15, 2026, 12:15 PM UTC
- investigating Jul 15, 2026, 09:03 AM UTC
We're experience a data delay for multiple client facing reports such as Seller Fill and Delivery, Curator Analytics and Historical Data reports. Engineering is aware of this issue and actively engaged on resolving it.
- investigating Jul 15, 2026, 09:10 AM UTC
We're currently investigating this issue. We will provide updates as we learn more
- investigating Jul 15, 2026, 09:11 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 15, 2026, 10:21 AM UTC
We're expecting data to be caught up in the next hours. We will post updates as soon as possible.
- resolved Jul 15, 2026, 12:15 PM UTC
This incident has been resolved
Notice July 13, 2026 Bidders may encounter Status Error 429 when uploading Creatives for Audit via API 15h 59m
Started Jul 13, 2026, 11:30 PM UTC· resolved Jul 14, 2026, 03:29 PM UTC
- investigating Jul 13, 2026, 11:30 PM UTC
We are aware of an issue preventing some bidder's creative audits from being processed. Our engineering team is currently working on a fix and we will provide an updates as soon as possible. Thank you for your patience! Component(s): API Impact(s): - Bidders uploading Creatives may be interrupted by Status Error 429 (TOO MANY REQUESTS) Not Impacted: - Ad Serving - Bidding - Reporting Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- identified Jul 14, 2026, 01:29 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 14, 2026, 03:29 PM UTC
This incident has been resolved.
Notice July 1, 2026 Monetize and Invest UI and API Issue Saving Line Item Objects 4h 4m
Started Jul 01, 2026, 10:38 AM UTC· resolved Jul 01, 2026, 02:43 PM UTC
- investigating Jul 01, 2026, 10:38 AM UTC
We are currently investigating the following issue: Component(s): User Interface, API Impact(s): - Creating and Editing Line Item objects Not Impacted: - Ad Serving - Bidding - Reporting Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- resolved Jul 01, 2026, 02:43 PM UTC
Resolved - Our engineering team has identified the root cause and rolled back the change responsible for the issue. The service has now been fully restored, and normal functionality has resumed. We apologize for any inconvenience this may have caused.
Minor June 23, 2026 Unable to create or edit Line Items in the UI –
Started Jun 23, 2026, 09:43 PM UTC· resolved Jun 23, 2026, 09:43 PM UTC
- resolved Jun 23, 2026, 09:43 PM UTC
On June 23, 2026, between approximately 4:16 PM and 5:38 PM EST, users may have experienced a 404 error when attempting to create or edit Line Items via the UI. Our engineering team has identified the root cause and rolled back the change responsible for the issue. The service has now been fully restored, and normal functionality has resumed. We apologize for any inconvenience this may have caused.
Notice June 12, 2026 Stale Reporting Data 8h 50m
Started Jun 12, 2026, 09:13 AM UTC· resolved Jun 12, 2026, 06:03 PM UTC
- investigating Jun 12, 2026, 09:13 AM UTC
We are aware of an issue causing delays in several reports in Monetize and Curate. When running a report, users may find that the most recent data are over 6 hours old. Our engineering team is aware of the issue and working on a fix. Thank you for your patience! In the meantime, please try different reports such as Network Analytics Report, as this will have all the data.
- identified Jun 12, 2026, 12:29 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 12, 2026, 06:03 PM UTC
This incident has been resolved
Notice May 12, 2026 Prebid Services in Frankfurt data center is experiencing connectivity issues 6h 6m
Started May 12, 2026, 09:25 AM UTC· resolved May 12, 2026, 03:32 PM UTC
- investigating May 12, 2026, 09:25 AM UTC
We are currently investigating the following issue:: Component(s): Bidding, Ad Serving Impact(s): Decrease in requests sent to Bidder customers Not Impacted: UI API Geolocation(s): Central Europe (FRA1) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring May 12, 2026, 09:39 AM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- resolved May 12, 2026, 03:32 PM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Notice May 5, 2026 Reporting Data Experiencing Delays 23h 16m
Started May 05, 2026, 12:34 PM UTC· resolved May 06, 2026, 11:51 AM UTC
- investigating May 05, 2026, 12:34 PM UTC
We are currently investigating the following issue:: Component(s): Reporting pages, API Impact(s): Data unavailable through affected service(s) Not Impacted: Ad Serving Bidding UI Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring May 05, 2026, 04:52 PM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- monitoring May 05, 2026, 08:09 PM UTC
We are continuing to monitor for any further issues.
- resolved May 06, 2026, 11:51 AM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Notice May 1, 2026 Retroactive: Platform outage impacting UIs, APIs, and adserving –
Started May 01, 2026, 08:58 PM UTC· resolved May 01, 2026, 08:58 PM UTC
- resolved May 01, 2026, 08:58 PM UTC
The incident has been fully resolved.: Component(s): Ad Serving, API, UI Impact(s): Monetize and Curate Not Impacted: . Geolocation(s): Global (Global) Status: Event occurred between 18:40 UTC to 19:35 UTC. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Notice April 27, 2026 Reporting data is stale 1d 2h
Started Apr 27, 2026, 02:30 PM UTC· resolved Apr 28, 2026, 05:07 PM UTC
- investigating Apr 27, 2026, 02:30 PM UTC
We are currently investigating the following issue:: Component(s): Reporting Impact(s): Stale reporting data Some data incomplete or incorrect until reprocessed (please repull data as necessary) Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- identified Apr 27, 2026, 04:26 PM UTC
We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
- monitoring Apr 27, 2026, 11:57 PM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- resolved Apr 28, 2026, 05:07 PM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Notice April 24, 2026 Some Ad Requests from Xbox to Monetize Member 280 being filtered 2h 43m
Started Apr 24, 2026, 05:59 PM UTC· resolved Apr 24, 2026, 08:43 PM UTC
- investigating Apr 24, 2026, 05:59 PM UTC
We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): Increase in filtered requests from Xbox is leading to drop in impressions Not Impacted: UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- identified Apr 24, 2026, 06:24 PM UTC
We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
- monitoring Apr 24, 2026, 07:43 PM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- resolved Apr 24, 2026, 08:43 PM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Notice March 27, 2026 Monetize and Curate UI Unavailable 2h 8m
Started Mar 27, 2026, 02:13 AM UTC· resolved Mar 27, 2026, 04:22 AM UTC
- investigating Mar 27, 2026, 02:13 AM UTC
We are currently investigating the following issue:: Component(s): UI Impact(s): Page load failures and errors in user interface Some users unable to log in Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- resolved Mar 27, 2026, 04:22 AM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Notice March 9, 2026 Monetize and Curate UI Unavailable 1h 16m
Started Mar 09, 2026, 08:09 PM UTC· resolved Mar 09, 2026, 09:26 PM UTC
- investigating Mar 09, 2026, 08:09 PM UTC
We are currently investigating the following issue:: Component(s): UI, Monetize and Curate Impact(s): Page load failures and errors in user interface 504 Error - Timeouts when trying to login to Monetize and Curate Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- identified Mar 09, 2026, 09:21 PM UTC
We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
- resolved Mar 09, 2026, 09:26 PM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Notice February 27, 2026 Curate members may experience loss of source deals 21h 35m
Started Feb 27, 2026, 02:57 AM UTC· resolved Feb 28, 2026, 12:32 AM UTC
- identified Feb 27, 2026, 02:57 AM UTC
We have identified the following issue:: Component(s): Partner/Deal pages, Curated deals Impact(s): Curate members may experience significant loss of source/publisher deals. Not Impacted: UI API Geolocation(s): North America - West Coast (LAX1), North America - East Coast (NYM2) Status: Our engineers are actively working towards the resolution of the identified issue, buyers will be unable to access source deals until resolved. We will provide an update as soon as possible. Thank you for your patience.
- monitoring Feb 27, 2026, 05:01 PM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- monitoring Feb 27, 2026, 05:10 PM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- resolved Feb 28, 2026, 12:32 AM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Notice February 6, 2026 Retroactive - UI instability between 1910 - 1940 UTC in LAX on 6 February 2026 –
Started Feb 06, 2026, 07:56 PM UTC· resolved Feb 06, 2026, 07:56 PM UTC
- resolved Feb 06, 2026, 07:56 PM UTC
The incident has been fully resolved.: Component(s): UI Impact(s): Data unavailable through affected service(s) Slower report retrieval Page load failures and errors in user interface Not Impacted: Bidding Geolocation(s): North America - West Coast (LAX1) Status: We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Notice February 6, 2026 Curator Analytics Report is unavailable 2h 37m
Started Feb 06, 2026, 11:09 AM UTC· resolved Feb 06, 2026, 01:47 PM UTC
- investigating Feb 06, 2026, 11:09 AM UTC
We are currently investigating the following issue:: Component(s): Curator Analytics Report Impact(s): Unable to pull a Curator Analytics Report via UI and API Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- resolved Feb 06, 2026, 01:47 PM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Notice January 30, 2026 DV360 Google bidder is currently unavailable 3h 47m
Started Jan 30, 2026, 06:17 PM UTC· resolved Jan 30, 2026, 10:05 PM UTC
- identified Jan 30, 2026, 06:17 PM UTC
We have identified the following issue:: Component(s): Ad Serving Impact(s): Some campaigns using DV360 may experience limited delivery during this period Not Impacted: N/A Geolocation(s): Global (Global) Status: Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.
- monitoring Jan 30, 2026, 09:09 PM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- resolved Jan 30, 2026, 10:05 PM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Notice January 16, 2026 Delays in how quickly updates would be visible and take effect –
Started Jan 16, 2026, 01:31 PM UTC· resolved Jan 16, 2026, 01:31 PM UTC
- resolved Jan 16, 2026, 01:31 PM UTC
The incident has been fully resolved.: Component(s): Console Bidder, Impbus Impact(s): Any changes carried out between 11:43 UTC and 13:16 UTC would not have been reflected in the platform. Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Notice January 15, 2026 Reporting and LLD experiencing delays 23h 25m
Started Jan 15, 2026, 03:26 PM UTC· resolved Jan 16, 2026, 02:51 PM UTC
- monitoring Jan 15, 2026, 03:26 PM UTC
We have patched the issue and are monitoring our systems closely.: Component(s): Forecasting, Reporting pages, Reporting, Log Level Data Impact(s): Stale reporting data Some data incomplete or incorrect until reprocessed (please repull data as necessary) Data unavailable through affected service(s) Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as the issue has been fully resolved.
- resolved Jan 16, 2026, 02:51 PM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Notice January 15, 2026 Monetize and Curate UI intermitent issues 1d 2h
Started Jan 15, 2026, 10:15 AM UTC· resolved Jan 16, 2026, 12:18 PM UTC
- investigating Jan 15, 2026, 10:15 AM UTC
We are currently investigating the following issue:: Component(s): Partner/Deal pages, Sell-side pages Impact(s): Page load failures and errors in user interface Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- identified Jan 15, 2026, 10:47 PM UTC
We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
- monitoring Jan 15, 2026, 11:00 PM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- resolved Jan 16, 2026, 12:18 PM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Notice January 14, 2026 Monetize UI Unavailable 8h 40m
Started Jan 14, 2026, 10:21 AM UTC· resolved Jan 14, 2026, 07:01 PM UTC
- investigating Jan 14, 2026, 10:21 AM UTC
We are currently investigating the following issue: Component(s): UI, Monetize Impact(s): Page load failures and errors in user interface 504 Error - Timeouts when trying to login to Monetize UI Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring Jan 14, 2026, 03:54 PM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- resolved Jan 14, 2026, 07:01 PM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Notice December 24, 2025 Some hosted video and audio creatives remain in asset processing status 8h 29m
Started Dec 24, 2025, 03:33 PM UTC· resolved Dec 25, 2025, 12:03 AM UTC
- investigating Dec 24, 2025, 03:33 PM UTC
We are currently investigating the following issue:: Component(s): Creative uploads Impact(s): Already uploaded video/audio creatives are impacted, new uploads are currently not affected. Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring Dec 24, 2025, 05:37 PM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- resolved Dec 25, 2025, 12:03 AM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
Notice December 21, 2025 Analytics report is currently having delays 30m
Started Dec 21, 2025, 12:36 PM UTC· resolved Dec 21, 2025, 01:07 PM UTC
- investigating Dec 21, 2025, 12:36 PM UTC
We are currently investigating the following issue:: Component(s): Analytics reports Impact(s): Stale reporting data Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- resolved Dec 21, 2025, 01:07 PM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.