Xander Outage History

We are aware of an issue causing delays in several reports in Monetize and Curate. When running a report, users may find that the most recent data are over 6 hours old. Our engineering team is aware of the issue and working on a fix. Thank you for your patience! In the meantime, please try different reports such as Network Analytics Report, as this will have all the data.

We are currently investigating the following issue:: Component(s): Bidding, Ad Serving Impact(s): Decrease in requests sent to Bidder customers Not Impacted: UI API Geolocation(s): Central Europe (FRA1) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Reporting pages, API Impact(s): Data unavailable through affected service(s) Not Impacted: Ad Serving Bidding UI Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Reporting Impact(s): Stale reporting data Some data incomplete or incorrect until reprocessed (please repull data as necessary) Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): Increase in filtered requests from Xbox is leading to drop in impressions Not Impacted: UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): UI Impact(s): Page load failures and errors in user interface Some users unable to log in Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Curator Analytics Report Impact(s): Unable to pull a Curator Analytics Report via UI and API Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Partner/Deal pages, Sell-side pages Impact(s): Page load failures and errors in user interface Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue: Component(s): UI, Monetize Impact(s): Page load failures and errors in user interface 504 Error - Timeouts when trying to login to Monetize UI Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Creative uploads Impact(s): Already uploaded video/audio creatives are impacted, new uploads are currently not affected. Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Analytics reports Impact(s): Stale reporting data Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Reporting pages, Reporting Impact(s): Stale reporting data Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are investigating the issue and will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): UI Impact(s): Page load failures and errors in user interface Not Impacted: Ad Serving Bidding API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Forecasting Impact(s): Latency, timeouts and errors in API Not Impacted: Ad Serving Bidding API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): API Impact(s): Latency, timeouts and errors in API Not Impacted: Ad Serving Bidding UI Geolocation(s): Central Europe (FRA1), Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue: Component(s): Monetize Impact(s): Multiple clients have reported that AST is not loading. We are investigating a suspected DNS issue impacting multiple services and cloud providers. Not Impacted: UI API Geolocation(s): Asia Pacific (SIN3), North America - West Coast (LAX1), Western Europe (AMS3), North America - East Coast (NYM2), Central Europe (FRA1) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Partner/Deal pages Impact(s): Unable to save/edit objects Not Impacted: Ad Serving Bidding API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue: Component(s): Ad Serving, Monetize Impact(s): Decrease in requests sent to Bidder customers Some clients targeting supply in impacted region may see drop in delivery. Some clients in impacted region may see increase in blanks/defaults. Not Impacted: Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Forecasting Impact(s): Page load failures and errors in user interface Latency, timeouts and errors in API Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.