Xander incident

Data reporting delay

Major Resolved View vendor source →

Xander experienced a major incident on July 15, 2026, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 09:03 AM UTC
Resolved
Jul 15, 2026, 12:15 PM UTC
Duration
3h 11m
Detected by Pingoru
Jul 15, 2026, 09:03 AM UTC

Update timeline

  1. investigating Jul 15, 2026, 09:03 AM UTC

    We're experience a data delay for multiple client facing reports such as Seller Fill and Delivery, Curator Analytics and Historical Data reports. Engineering is aware of this issue and actively engaged on resolving it.

  2. investigating Jul 15, 2026, 09:10 AM UTC

    We're currently investigating this issue. We will provide updates as we learn more

  3. investigating Jul 15, 2026, 09:11 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Jul 15, 2026, 10:21 AM UTC

    We're expecting data to be caught up in the next hours. We will post updates as soon as possible.

  5. resolved Jul 15, 2026, 12:15 PM UTC

    This incident has been resolved