Xander incident

Curate members may experience loss of source deals

Notice Resolved View vendor source →

Xander experienced a notice incident on February 27, 2026, lasting 21h 35m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2026, 02:57 AM UTC
Resolved
Feb 28, 2026, 12:32 AM UTC
Duration
21h 35m
Detected by Pingoru
Feb 27, 2026, 02:57 AM UTC

Update timeline

  1. identified Feb 27, 2026, 02:57 AM UTC

    We have identified the following issue:: Component(s): Partner/Deal pages, Curated deals Impact(s): Curate members may experience significant loss of source/publisher deals. Not Impacted: UI API Geolocation(s): North America - West Coast (LAX1), North America - East Coast (NYM2) Status: Our engineers are actively working towards the resolution of the identified issue, buyers will be unable to access source deals until resolved. We will provide an update as soon as possible. Thank you for your patience.

  2. monitoring Feb 27, 2026, 05:01 PM UTC

    We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

  3. monitoring Feb 27, 2026, 05:10 PM UTC

    We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

  4. resolved Feb 28, 2026, 12:32 AM UTC

    The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.