Xander incident

Monetize and Curate UI intermitent issues

Notice Resolved View vendor source →

Xander experienced a notice incident on January 15, 2026, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2026, 10:15 AM UTC
Resolved
Jan 16, 2026, 12:18 PM UTC
Duration
1d 2h
Detected by Pingoru
Jan 15, 2026, 10:15 AM UTC

Update timeline

  1. investigating Jan 15, 2026, 10:15 AM UTC

    We are currently investigating the following issue:: Component(s): Partner/Deal pages, Sell-side pages Impact(s): Page load failures and errors in user interface Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

  2. identified Jan 15, 2026, 10:47 PM UTC

    We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

  3. monitoring Jan 15, 2026, 11:00 PM UTC

    We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

  4. resolved Jan 16, 2026, 12:18 PM UTC

    The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.