Xander Outage History

Xander had 44 outages in the last 2 years totaling 899h 27m of downtime — averaging 1.8 incidents per month.

There were 44 Xander outages since May 31, 2025 totaling 899h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.xandr.com

Notice October 17, 2025

Reporting Data delayed for Video Analytics Reports

Detected by Pingoru: Oct 17, 2025, 02:50 PM UTC
Resolved: Oct 17, 2025, 09:36 PM UTC
Duration: 6h 46m

Timeline · 3 updates

investigating Oct 17, 2025, 02:50 PM UTC

We are currently investigating the following issue:: Component(s): Analytics Report pages for: Video, Key Values, Video Slot, Network Device Device and Video Pod Impact(s): Some Analytics Reporting Not Impacted: Ad Serving Bidding UI Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
monitoring Oct 17, 2025, 02:50 PM UTC

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
resolved Oct 17, 2025, 09:36 PM UTC

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →

Notice October 10, 2025

Ad Serving Degraded

Detected by Pingoru: Oct 10, 2025, 08:49 AM UTC
Resolved: Oct 10, 2025, 01:19 PM UTC
Duration: 4h 30m

Timeline · 3 updates

investigating Oct 10, 2025, 08:49 AM UTC

We are currently investigating the following issue: Component(s): Bidding, Ad Serving, Monetize Impact(s): Some clients targeting supply in impacted region may see drop in delivery. Some clients in impacted region may see increase in blanks/defaults. Not Impacted: UI Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
monitoring Oct 10, 2025, 11:44 AM UTC

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
resolved Oct 10, 2025, 01:19 PM UTC

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →

Notice October 1, 2025

Seller Deal Metrics not showing

Detected by Pingoru: Oct 01, 2025, 05:03 PM UTC
Resolved: Oct 01, 2025, 10:37 PM UTC
Duration: 5h 34m

Timeline · 4 updates

investigating Oct 01, 2025, 05:03 PM UTC

We are currently investigating the following issue:: Component(s): Partner/Deal pages Impact(s): Deal Metrics are not displaying on the Partner Deal page; Workaround: Use the SMW screen or generate a Seller Deal Metrics Report. Not Impacted: Ad Serving Bidding API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
identified Oct 01, 2025, 05:25 PM UTC

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
monitoring Oct 01, 2025, 07:52 PM UTC

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
resolved Oct 01, 2025, 10:37 PM UTC

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →

Notice September 29, 2025

Line Item Spend Not Initiating

Detected by Pingoru: Sep 29, 2025, 01:29 PM UTC
Resolved: Sep 30, 2025, 03:22 PM UTC
Duration: 1d 1h

Timeline · 4 updates

investigating Sep 29, 2025, 01:29 PM UTC

We are currently investigating the following issue:: Component(s): Ad Serving Impact(s): Line Items failing to initiate spend; Workaround: Adjusting the budget or pacing settings allows Line Items to start spending. Not Impacted: UI API Geolocation(s): Global (Global) Status: Workaround: Adjusting the budget or pacing settings allows Line Items to start spending. We will provide an update as soon as more information is available. Thank you for your patience.
identified Sep 29, 2025, 06:35 PM UTC

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
monitoring Sep 29, 2025, 07:24 PM UTC

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
resolved Sep 30, 2025, 03:22 PM UTC

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →

Notice September 23, 2025

Deals showing pending status under buyer deal status in Microsoft Invest

Detected by Pingoru: Sep 23, 2025, 05:45 PM UTC
Resolved: Sep 23, 2025, 11:29 PM UTC
Duration: 5h 44m

Timeline · 3 updates

investigating Sep 23, 2025, 05:45 PM UTC

We are currently investigating the following issue:: Component(s): API, Partner/Deal pages Impact(s): Deals showing pending status under buyer deal status Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
monitoring Sep 23, 2025, 06:10 PM UTC

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
resolved Sep 23, 2025, 11:29 PM UTC

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →

Notice September 17, 2025

Invest Analytics Tab metrics data intermittently failing

Detected by Pingoru: Sep 17, 2025, 06:58 PM UTC
Resolved: Sep 17, 2025, 08:24 PM UTC
Duration: 1h 25m

Timeline · 3 updates

investigating Sep 17, 2025, 06:58 PM UTC

We are currently investigating the following issue:: Component(s): Buy-side pages Impact(s): Page load failures and errors in user interface Not Impacted: Ad Serving Bidding API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
identified Sep 17, 2025, 07:28 PM UTC

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
resolved Sep 17, 2025, 08:24 PM UTC

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →

Notice September 5, 2025

Drop off in activity in the Universal Pixel events

Detected by Pingoru: Sep 05, 2025, 01:17 PM UTC
Resolved: Sep 05, 2025, 02:14 PM UTC
Duration: 57m

Timeline · 2 updates

investigating Sep 05, 2025, 01:17 PM UTC

We are currently investigating the following issue:: Component(s): User Segments Impact(s): Some objects may spend under budgets Universal Pixel events Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
resolved Sep 05, 2025, 02:14 PM UTC

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →

Notice August 19, 2025

Monetize UI: GDALI Troubleshooting Tab Failing to Load

Detected by Pingoru: Aug 19, 2025, 07:14 PM UTC
Resolved: Aug 19, 2025, 08:48 PM UTC
Duration: 1h 33m

Timeline · 2 updates

monitoring Aug 19, 2025, 07:14 PM UTC

We have patched the issue and are monitoring our systems closely.: Component(s): Buy-side pages Impact(s): Page load failures and errors in user interface Not Impacted: Ad Serving Bidding API Geolocation(s): Global (Global) Status: We will provide an update as soon as the issue has been fully resolved.
resolved Aug 19, 2025, 08:48 PM UTC

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →

Notice August 1, 2025

Degradation of Inbound Traffic from Amazon TAM

Detected by Pingoru: Aug 01, 2025, 06:45 PM UTC
Resolved: Aug 12, 2025, 02:51 PM UTC
Duration: 10d 20h

Timeline · 4 updates

investigating Aug 01, 2025, 06:45 PM UTC

We are currently investigating the following issue:: Component(s): Ad Serving Impact(s): Decrease in requests sent to Bidder customers Decrease in requests received from Amazon TAM Not Impacted: UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
identified Aug 04, 2025, 06:26 PM UTC

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
monitoring Aug 04, 2025, 10:02 PM UTC

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
resolved Aug 12, 2025, 02:51 PM UTC

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →

Notice July 30, 2025

Invest Reporting UI screen appears blank, unable to select dimensions

Detected by Pingoru: Jul 30, 2025, 04:31 PM UTC
Resolved: Jul 30, 2025, 04:31 PM UTC
Duration: —

Timeline · 1 update

resolved Jul 30, 2025, 04:31 PM UTC

The incident has been fully resolved.: Component(s): Reporting pages Impact(s): Page load failures and errors in user interface Not Impacted: Ad Serving Bidding API Geolocation(s): Global (Global) Status: We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →

Notice July 30, 2025

Reporting Data delayed for Curator Analytics Report

Detected by Pingoru: Jul 30, 2025, 05:08 AM UTC
Resolved: Jul 30, 2025, 01:02 PM UTC
Duration: 7h 53m

Timeline · 3 updates

investigating Jul 30, 2025, 05:08 AM UTC

We are currently investigating the following issue:: Component(s): API, UI Impact(s): Some data incomplete or incorrect until reprocessed (please repull data as necessary) Data unavailable through affected service(s) Affected Report - Curator Analytics Report Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
monitoring Jul 30, 2025, 09:22 AM UTC

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
resolved Jul 30, 2025, 01:02 PM UTC

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →

Notice July 29, 2025

Unexpected Line Item Delivery (Not in Inventory List)

Detected by Pingoru: Jul 29, 2025, 01:05 AM UTC
Resolved: Aug 07, 2025, 10:32 PM UTC
Duration: 9d 21h

Timeline · 4 updates

investigating Jul 29, 2025, 01:05 AM UTC

We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): We are observing deliveries of certain line items that may not be reflected in the current inventory list. Not Impacted: UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
identified Jul 30, 2025, 01:08 AM UTC

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
monitoring Aug 03, 2025, 06:39 PM UTC

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
resolved Aug 07, 2025, 10:32 PM UTC

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →

Notice July 13, 2025

Analytics reporting displaying no data beyond 12 July 2025 04:00 UTC

Detected by Pingoru: Jul 13, 2025, 10:34 AM UTC
Resolved: Jul 13, 2025, 12:56 PM UTC
Duration: 2h 21m

Timeline · 3 updates

investigating Jul 13, 2025, 10:34 AM UTC

We are currently investigating the following issue:: Component(s): Reporting pages Impact(s): Data unavailable through affected service(s) Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
monitoring Jul 13, 2025, 12:07 PM UTC

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
resolved Jul 13, 2025, 12:56 PM UTC

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →

Notice July 1, 2025

LLD cloud export for auction_kv_labels has exceeded 6-hour SLA starting with 10:00UTC

Detected by Pingoru: Jul 01, 2025, 05:21 PM UTC
Resolved: Jul 01, 2025, 08:47 PM UTC
Duration: 3h 26m

Timeline · 4 updates

investigating Jul 01, 2025, 05:21 PM UTC

We are currently investigating the following issue:: Component(s): Log Level Data Impact(s): Data is not available beyond hour 9, there is no incomplete data. Data for this feed is delayed. Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
identified Jul 01, 2025, 07:26 PM UTC

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
monitoring Jul 01, 2025, 07:26 PM UTC

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
resolved Jul 01, 2025, 08:47 PM UTC

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →

Notice June 25, 2025

Line Items Near End of their Budget Halting

Detected by Pingoru: Jun 25, 2025, 04:52 PM UTC
Resolved: Jul 07, 2025, 09:01 PM UTC
Duration: 12d 4h

Timeline · 2 updates

monitoring Jun 25, 2025, 04:52 PM UTC

We have patched the issue and are monitoring our systems closely.: Component(s): Ad Serving Impact(s): Impacted LIs halted before the 14:40:09 UTC fix and near flight/budget completion won’t resume. If feasible, add a delivery day for LIs with completed flights to ensure full budget spend. Not Impacted: UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as the issue has been fully resolved.
resolved Jul 07, 2025, 09:01 PM UTC

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →

Notice June 23, 2025

Google-Related Outage Impacting NYM Services

Detected by Pingoru: Jun 23, 2025, 08:21 PM UTC
Resolved: Jun 24, 2025, 03:24 PM UTC
Duration: 19h 3m

Timeline · 3 updates

investigating Jun 23, 2025, 08:21 PM UTC

We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): Some calls to ib.adnxs.com failing Decrease in requests sent to Bidder customers Drop in delivery on external supply Not Impacted: UI API Geolocation(s): North America - East Coast (NYM2) Status: We will provide an update as soon as more information is available. Thank you for your patience.
monitoring Jun 23, 2025, 11:58 PM UTC

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
resolved Jun 24, 2025, 03:24 PM UTC

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →

Notice June 16, 2025

Unexpected Halts in some Monetize and Invest Campaigns

Detected by Pingoru: Jun 16, 2025, 06:27 PM UTC
Resolved: Jun 17, 2025, 05:55 PM UTC
Duration: 23h 28m

Timeline · 3 updates

investigating Jun 16, 2025, 06:27 PM UTC

We are currently investigating the following issue:: Component(s): Ad Serving Impact(s): Line Item Pacing Not Impacted: UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
monitoring Jun 17, 2025, 03:17 PM UTC

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
resolved Jun 17, 2025, 05:55 PM UTC

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →

Notice June 11, 2025

Intermittent Issues with editing/saving objects in UI

Detected by Pingoru: Jun 11, 2025, 05:58 PM UTC
Resolved: Jun 11, 2025, 07:06 PM UTC
Duration: 1h 7m

Timeline · 3 updates

identified Jun 11, 2025, 05:58 PM UTC

We have identified the following issue:: Component(s): Buy-side pages, Sell-side pages Impact(s): Page load failures and errors in user interface Unable to save/edit objects UI Not Impacted: Ad Serving Bidding API Geolocation(s): Global (Global) Status: Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.
monitoring Jun 11, 2025, 06:16 PM UTC

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
resolved Jun 11, 2025, 07:06 PM UTC

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →

Notice May 31, 2025

Possible Network Issues with SIN3 Datacenter

Detected by Pingoru: May 31, 2025, 06:27 AM UTC
Resolved: May 31, 2025, 06:27 AM UTC
Duration: —

Timeline · 1 update

resolved May 31, 2025, 06:27 AM UTC

The incident has been fully resolved.: Component(s): Networking Impact(s): Networking Not Impacted: Ad Serving Bidding UI API Geolocation(s): Asia Pacific (SIN3) Status: We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

Read the full incident report →