Xander experienced a notice incident on January 14, 2026, lasting 8h 40m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 14, 2026, 10:21 AM UTC
We are currently investigating the following issue: Component(s): UI, Monetize Impact(s): Page load failures and errors in user interface 504 Error - Timeouts when trying to login to Monetize UI Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring Jan 14, 2026, 03:54 PM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- resolved Jan 14, 2026, 07:01 PM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.