Xander incident

Bidders may encounter Status Error 429 when uploading Creatives for Audit via API

Notice Resolved View vendor source →

Xander experienced a notice incident on July 13, 2026, lasting 15h 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 11:30 PM UTC
Resolved
Jul 14, 2026, 03:29 PM UTC
Duration
15h 59m
Detected by Pingoru
Jul 13, 2026, 11:30 PM UTC

Update timeline

  1. investigating Jul 13, 2026, 11:30 PM UTC

    We are aware of an issue preventing some bidder's creative audits from being processed. Our engineering team is currently working on a fix and we will provide an updates as soon as possible. Thank you for your patience! Component(s): API Impact(s): - Bidders uploading Creatives may be interrupted by Status Error 429 (TOO MANY REQUESTS) Not Impacted: - Ad Serving - Bidding - Reporting Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

  2. identified Jul 14, 2026, 01:29 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 14, 2026, 03:29 PM UTC

    This incident has been resolved.