Xander experienced a notice incident on August 31, 2026, lasting 5h 59m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 31, 2026, 08:37 AM UTC
Products: Microsoft Monetize SSP, Bidder, SSP or Data Integration Components: API, UI, Creatives Impacted Clients: All Description: We are currently investigating an issue preventing the upload and creation of new creatives in Monetize through both the UI and API. Existing creatives remain available. We will provide updates as they become available. Status: Our engineering team is engaged and working on this issue with priority. We will continue to provide updates as we learn more.
- resolved Aug 31, 2026, 02:37 PM UTC
Our Engineering team has resolved the issue and creatives can be uploaded correctly now. We apologize for the inconvenience this issue may have caused.