Xander Outage History

Products: Microsoft Monetize SSP, Bidder, SSP or Data Integration Components: API, UI, Creatives Impacted Clients: All Description: We are currently investigating an issue preventing the upload and creation of new creatives in Monetize through both the UI and API. Existing creatives remain available. We will provide updates as they become available. Status: Our engineering team is engaged and working on this issue with priority. We will continue to provide updates as we learn more.

We are currently investigating the following issue Geolocation(s): GlobalComponent(s): Monetize UI, Curate UIImpact(s):Users may experience issues using the Universal Search bar in Monetize and Curate UI to locate newly created objects.Not Impacted: Ad serving, delivery, and object creation functionality.Status: Our Engineering team has been engaged and is working on the issue with priority. We apologize for any inconvenience this may be causing.

We are currently investigating an issue affecting certain Prebid Server Premium (PSP) features within Monetize UI. Customers may experience difficulties creating or editing PSP configurations and may see incomplete results when using Request Sampler. Our engineering teams have identified the cause and are actively working on mitigation and recovery. We will provide further updates as more information becomes available. Component(s): Monetize UI Impact(s): - Some customers may experience issues creating or managing PSP configurations and retrieving Request Sampler results in Monetize UI. Not Impacted: - Ad Serving - Bidding - Reporting Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience. investigating this issue.

We are continuing to investigate this issue.

We're experience a data delay for multiple client facing reports such as Seller Fill and Delivery, Curator Analytics and Historical Data reports. Engineering is aware of this issue and actively engaged on resolving it.

We're currently investigating this issue. We will provide updates as we learn more

We are continuing to investigate this issue.

We are aware of an issue preventing some bidder's creative audits from being processed. Our engineering team is currently working on a fix and we will provide an updates as soon as possible. Thank you for your patience! Component(s): API Impact(s): - Bidders uploading Creatives may be interrupted by Status Error 429 (TOO MANY REQUESTS) Not Impacted: - Ad Serving - Bidding - Reporting Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue: Component(s): User Interface, API Impact(s): - Creating and Editing Line Item objects Not Impacted: - Ad Serving - Bidding - Reporting Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are aware of an issue causing delays in several reports in Monetize and Curate. When running a report, users may find that the most recent data are over 6 hours old. Our engineering team is aware of the issue and working on a fix. Thank you for your patience! In the meantime, please try different reports such as Network Analytics Report, as this will have all the data.

We are currently investigating the following issue:: Component(s): Bidding, Ad Serving Impact(s): Decrease in requests sent to Bidder customers Not Impacted: UI API Geolocation(s): Central Europe (FRA1) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Reporting pages, API Impact(s): Data unavailable through affected service(s) Not Impacted: Ad Serving Bidding UI Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Reporting Impact(s): Stale reporting data Some data incomplete or incorrect until reprocessed (please repull data as necessary) Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): Increase in filtered requests from Xbox is leading to drop in impressions Not Impacted: UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): UI Impact(s): Page load failures and errors in user interface Some users unable to log in Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Curator Analytics Report Impact(s): Unable to pull a Curator Analytics Report via UI and API Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Partner/Deal pages, Sell-side pages Impact(s): Page load failures and errors in user interface Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue: Component(s): UI, Monetize Impact(s): Page load failures and errors in user interface 504 Error - Timeouts when trying to login to Monetize UI Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Creative uploads Impact(s): Already uploaded video/audio creatives are impacted, new uploads are currently not affected. Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Analytics reports Impact(s): Stale reporting data Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are currently investigating the following issue:: Component(s): Reporting pages, Reporting Impact(s): Stale reporting data Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

We are investigating the issue and will provide an update as soon as more information is available. Thank you for your patience.