Xactus incident
Encompass Partner Connect (EPC) Credit – Order Submission Issue
Minor Vendor's status page →
Resolved after 44 minutes, affecting Encompass Partner Connect (EPC), on November 11, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Encompass Partner Connect (EPC)
Update timeline
- identified Nov 11, 2026, 05:41 PM UTC
We are aware of an issue affecting some Encompass Partner Connect (EPC) Credit users. The company field may appear blank and prevent orders from being submitted. We are working to resolve the issue and will provide updates as they become available. Thank you for your patience.
- monitoring Nov 11, 2026, 06:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 11, 2026, 06:25 PM UTC
This incident has been resolved.
Your product runs on more than Xactus
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services