Xactus incident

Equifax Credit Request Errors

Major Resolved View vendor source →

Xactus experienced a major incident on October 20, 2026 affecting Credit - Equifax, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 06:19 AM UTC
Resolved
Oct 20, 2026, 09:01 AM UTC
Duration
2h 42m
Detected by Pingoru
Oct 20, 2026, 06:19 AM UTC

Affected components

Credit - Equifax

Update timeline

  1. investigating Oct 20, 2026, 06:19 AM UTC

    Credit requests to Equifax are experiencing an elevated error rate. We have engaged Equifax support to investigate the issue.

  2. resolved Oct 20, 2026, 09:01 AM UTC

    This incident has been resolved.