Is Xactus down?

Last checked 9m ago
Current status
Xactus is up

No incidents right now.

Official status page: https://status.xactus.com · Polled every 5 minutes · 17 components tracked

Xactus is operational right now. Last checked 9m ago; the most recent incident resolved 1d ago.

Real-time Xactus status, recent outages, and incident history — pulled directly from Xactus's official status page at https://status.xactus.com every 5 minutes. Pingoru tracks 17 Xactus services and has captured 12 incidents in the last 90 days (99.34% uptime). Get email, Slack, Discord, or webhook alerts the moment Xactus reports a new incident — free for 5 monitors, no credit card.

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Xactus uptime 99.34% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 4d 20h
    Started Sep 14, 2026, 09:55 PM UTC · Resolved Sep 19, 2026, 06:16 PM UTC
    Undisclosed DebtX
    Timeline · 2 updates
    • investigating · Sep 14, 2026, 09:55 PM UTC

      Select Undisclosed DebtX requests sent to TransUnion from 9/11/2026 to 9/13/2026 have had their processing delayed with the response "Could not match on Name & Address". We are working with TransUnion to resolve this.

    • resolved · Sep 19, 2026, 06:16 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 57m
    Started Aug 07, 2026, 12:18 PM UTC · Resolved Aug 07, 2026, 02:16 PM UTC
    Employment VerificationX
    Timeline · 3 updates
    • investigating · Aug 07, 2026, 12:18 PM UTC

      We are investigating an elevated error rate with requests to The Work Number (TWN).

    • investigating · Aug 07, 2026, 01:31 PM UTC

      We are continuing to investigate this issue with Equifax Support. Orders for The Work Number are receiving "Received fatal alert: handshake_failure" error messages.

    • resolved · Aug 07, 2026, 02:16 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 6h 59m
    Started Jul 30, 2026, 11:49 AM UTC · Resolved Jul 30, 2026, 06:49 PM UTC
    Encompass Partner Connect (EPC)
    Timeline · 4 updates
    • identified · Jul 30, 2026, 11:49 AM UTC

      ICE is currently experiencing a service disruption impacting all Encompass Partner Connect orders. This is not a Xactus specific issue.

    • identified · Jul 30, 2026, 03:33 PM UTC

      ICE has restored core services, but is still working to restore Encompass Partner Network as a critical priority.

    • monitoring · Jul 30, 2026, 06:25 PM UTC

      Encompass Partner Connect functionality has been restored by ICE. We continue to monitor performance as there may be delays with processing according to ICE.

    • resolved · Jul 30, 2026, 06:49 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 58m
    Started Jul 24, 2026, 11:30 AM UTC · Resolved Jul 24, 2026, 12:28 PM UTC
    Credit - Experian
    Timeline · 4 updates
    • investigating · Jul 24, 2026, 11:30 AM UTC

      We are investigating elevated error rates affecting credit requests to Experian.

    • identified · Jul 24, 2026, 11:58 AM UTC

      Experian has confirmed an issue impacting their service. This is not specific to Xactus.

    • monitoring · Jul 24, 2026, 12:13 PM UTC

      Requests to Experian are beginning to return successfully. We are continuing to monitor for stability.

    • resolved · Jul 24, 2026, 12:28 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1h 41m
    Started Jul 14, 2026, 03:45 PM UTC · Resolved Jul 14, 2026, 05:27 PM UTC
    Fraud ReportX
    Timeline · 3 updates
    • investigating · Jul 14, 2026, 03:45 PM UTC

      We are currently investigating a service disruption with requests sent to LexusNexis. Fraud ReportX and Credit ReportX reports that include Liens & Judgments are impacted. We will provide updates as they become available.

    • identified · Jul 14, 2026, 04:27 PM UTC

      LexisNexis has confirmed they are experiencing a system outage. Service for Fraud ReportX has been restored. Credit ReportX reports that include Liens & Judgments continue to be impacted.

    • resolved · Jul 14, 2026, 05:27 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Xactus outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Xactus outage history →

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Outage history

Past 90 days · 7 incidents View full outage history →