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Current status
Xactus is up

No active incidents. All 18 components operational.

  • Official status page: status.xactus.com
  • Checked every 5 minutes
  • 18 components tracked

Xactus is operational right now. Last checked just now; the most recent incident resolved 16d ago.

Real-time Xactus status, recent outages, and incident history: pulled directly from Xactus's official status page at status.xactus.com every 5 minutes. Pingoru tracks 18 Xactus services and has captured 6 incidents in the last 90 days (98.38% uptime). Get email, Slack, Discord, or webhook alerts the moment Xactus reports a new incident, free for 3 monitors, no credit card.

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Xactus uptime 98.38% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2h 42m
    Started Oct 20, 2026, 06:19 AM UTC · Resolved Oct 20, 2026, 09:01 AM UTC
    Credit - Equifax
    Timeline · 2 updates
    • investigating · Oct 20, 2026, 06:19 AM UTC

      Credit requests to Equifax are experiencing an elevated error rate. We have engaged Equifax support to investigate the issue.

    • resolved · Oct 20, 2026, 09:01 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1d 3h
    Started Oct 19, 2026, 02:48 PM UTC · Resolved Oct 20, 2026, 06:04 PM UTC
    Social Security VerificationX
    Timeline · 2 updates
    • investigating · Oct 19, 2026, 02:48 PM UTC

      Social Security VerificationX is experiencing processing delays due to an upstream SSA service issue affecting both CBSV and eCBSV. Customers can continue submitting SSA-89 orders; processing and completion are delayed. Orders will be processed and completed once service is restored. We will provide another update as more information becomes available.

    • resolved · Oct 20, 2026, 06:04 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 14d
    Started Oct 06, 2026, 12:59 PM UTC · Resolved Oct 20, 2026, 01:44 PM UTC
    Undisclosed DebtX
    Timeline · 2 updates
    • investigating · Oct 06, 2026, 12:59 PM UTC

      We are investigating an issue affecting Undisclosed DebtX Automated Service Ordering (ASO) in Encompass. Workaround: Until the issue is resolved, clients should temporarily deactivate Undisclosed DebtX ASO and submit Undisclosed DebtX orders manually. We are continuing to work with ICE toward a resolution and will provide another update as additional information becomes available.

    • resolved · Oct 20, 2026, 01:44 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 9d 16h
    Started Sep 25, 2026, 08:25 PM UTC · Resolved Oct 05, 2026, 01:22 PM UTC
    Undisclosed DebtX
    Timeline · 4 updates
    • investigating · Sep 25, 2026, 08:25 PM UTC

      Activations for Undisclosed DebtX requests to Equifax are experiencing delays. We are actively investigating the issue with Equifax.

    • identified · Oct 01, 2026, 02:11 PM UTC

      We continue to investigate the issue with Equifax and are actively working toward a resolution. A potential fix has been identified and is currently being developed. We will continue monitoring progress and provide additional updates as they become available.

    • monitoring · Oct 02, 2026, 08:23 PM UTC

      Equifax has implemented changes to address the issue affecting Undisclosed DebtX order activation and alert delivery. Impacted orders are being progressively activated, and previously queued alerts are expected to be delivered as activation processing completes. We are actively monitoring the restoration efforts and continued alert processing. At this time, no customer action is required. We will monitor throughout the weekend and validate success on Monday, October 5, 2026.

    • resolved · Oct 05, 2026, 01:22 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 4d 20h
    Started Sep 14, 2026, 09:55 PM UTC · Resolved Sep 19, 2026, 06:16 PM UTC
    Undisclosed DebtX
    Timeline · 2 updates
    • investigating · Sep 14, 2026, 09:55 PM UTC

      Select Undisclosed DebtX requests sent to TransUnion from 9/11/2026 to 9/13/2026 have had their processing delayed with the response "Could not match on Name & Address". We are working with TransUnion to resolve this.

    • resolved · Sep 19, 2026, 06:16 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Xactus outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Xactus outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 18 components checked every 5 minutes
52incidents recorded
42last 12 months
6last 90 days
3 daystypical duration, 12 months

The longest incident in the last year, Tax TranscriptX - Temporary IRS Issue Impacting Some 1099 Transcripts on April 28, 2026, ran for 31 days. 16 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Undisclosed DebtX6
  • Credit - Equifax1
  • Credit - Experian1
  • Employment VerificationX1
  • Encompass Partner Connect (EPC)1

Latest incidents

  • Equifax Credit Request Errors October 20, 2026 · 3 hours · major outage

    Credit requests to Equifax are experiencing an elevated error rate. We have engaged Equifax support to investigate the issue.

  • Social Security VerificationX — Processing Delays October 19, 2026 · 27 hours · major outage

    Social Security VerificationX is experiencing processing delays due to an upstream SSA service issue affecting both CBSV and eCBSV. Customers can continue…

  • Undisclosed DebtX: Encompass Automated Service Ordering (ASO) October 6, 2026 · 14 days · major outage

    We are investigating an issue affecting Undisclosed DebtX Automated Service Ordering (ASO) in Encompass. Workaround: Until the issue is resolved, clients…

Outage history

Past 90 days · 6 incidents View full outage history →