Is Xactus down?
Last checked just nowNo active incidents. All 18 components operational.
Xactus is operational right now. Last checked just now; the most recent incident resolved 16d ago.
Real-time Xactus status, recent outages, and incident history: pulled directly from Xactus's official status page at status.xactus.com every 5 minutes. Pingoru tracks 18 Xactus services and has captured 6 incidents in the last 90 days (98.38% uptime). Get email, Slack, Discord, or webhook alerts the moment Xactus reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Credit - Equifax
Timeline · 2 updates
- investigating · Oct 20, 2026, 06:19 AM UTC
Credit requests to Equifax are experiencing an elevated error rate. We have engaged Equifax support to investigate the issue.
- resolved · Oct 20, 2026, 09:01 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Social Security VerificationX
Timeline · 2 updates
- investigating · Oct 19, 2026, 02:48 PM UTC
Social Security VerificationX is experiencing processing delays due to an upstream SSA service issue affecting both CBSV and eCBSV. Customers can continue submitting SSA-89 orders; processing and completion are delayed. Orders will be processed and completed once service is restored. We will provide another update as more information becomes available.
- resolved · Oct 20, 2026, 06:04 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Undisclosed DebtX
Timeline · 2 updates
- investigating · Oct 06, 2026, 12:59 PM UTC
We are investigating an issue affecting Undisclosed DebtX Automated Service Ordering (ASO) in Encompass. Workaround: Until the issue is resolved, clients should temporarily deactivate Undisclosed DebtX ASO and submit Undisclosed DebtX orders manually. We are continuing to work with ICE toward a resolution and will provide another update as additional information becomes available.
- resolved · Oct 20, 2026, 01:44 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Undisclosed DebtX
Timeline · 4 updates
- investigating · Sep 25, 2026, 08:25 PM UTC
Activations for Undisclosed DebtX requests to Equifax are experiencing delays. We are actively investigating the issue with Equifax.
- identified · Oct 01, 2026, 02:11 PM UTC
We continue to investigate the issue with Equifax and are actively working toward a resolution. A potential fix has been identified and is currently being developed. We will continue monitoring progress and provide additional updates as they become available.
- monitoring · Oct 02, 2026, 08:23 PM UTC
Equifax has implemented changes to address the issue affecting Undisclosed DebtX order activation and alert delivery. Impacted orders are being progressively activated, and previously queued alerts are expected to be delivered as activation processing completes. We are actively monitoring the restoration efforts and continued alert processing. At this time, no customer action is required. We will monitor throughout the weekend and validate success on Monday, October 5, 2026.
- resolved · Oct 05, 2026, 01:22 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Undisclosed DebtX
Timeline · 2 updates
- investigating · Sep 14, 2026, 09:55 PM UTC
Select Undisclosed DebtX requests sent to TransUnion from 9/11/2026 to 9/13/2026 have had their processing delayed with the response "Could not match on Name & Address". We are working with TransUnion to resolve this.
- resolved · Sep 19, 2026, 06:16 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Xactus outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Xactus outage history →Or sign up free to get alerts when Xactus breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 18 components checked every 5 minutesThe longest incident in the last year, Tax TranscriptX - Temporary IRS Issue Impacting Some 1099 Transcripts on April 28, 2026, ran for 31 days. 16 maintenance windows announced in the same period.
Most affected components, last 12 months
- Undisclosed DebtX6
- Credit - Equifax1
- Credit - Experian1
- Employment VerificationX1
- Encompass Partner Connect (EPC)1
Latest incidents
- Equifax Credit Request Errors
Credit requests to Equifax are experiencing an elevated error rate. We have engaged Equifax support to investigate the issue.
- Social Security VerificationX — Processing Delays
Social Security VerificationX is experiencing processing delays due to an upstream SSA service issue affecting both CBSV and eCBSV. Customers can continue…
- Undisclosed DebtX: Encompass Automated Service Ordering (ASO)
We are investigating an issue affecting Undisclosed DebtX Automated Service Ordering (ASO) in Encompass. Workaround: Until the issue is resolved, clients…
- Equifax Credit Request Errors ResolvedStarted Oct 20, 2026, 06:19 AM UTC · Resolved Oct 20, 2026, 09:01 AM UTC · 2h 42m
- Started Oct 19, 2026, 02:48 PM UTC · Resolved Oct 20, 2026, 06:04 PM UTC · 1d 3h
- Started Oct 06, 2026, 12:59 PM UTC · Resolved Oct 20, 2026, 01:44 PM UTC · 14d
- Started Sep 25, 2026, 08:25 PM UTC · Resolved Oct 05, 2026, 01:22 PM UTC · 9d 16h
- Started Sep 14, 2026, 09:55 PM UTC · Resolved Sep 19, 2026, 06:16 PM UTC · 4d 20h
- Started Aug 07, 2026, 12:18 PM UTC · Resolved Aug 07, 2026, 02:16 PM UTC · 1h 57m