Xactus incident

Social Security Verification Processing Delay

Ongoing since 10:08 PM UTC, affecting Social Security VerificationX.

identified Nov 09, 2026, 10:08 PM UTC

We are currently experiencing a processing delay affecting Consent-Based Social Security Number Verification (CBSV) orders. Orders may still be submitted but will remain pending until processing resumes. Electronic CBSV (eCBSV) orders are not affected. Our service provider is actively working with the Social Security Administration to resolve the issue. No estimated resolution time is currently available. We will provide another update as more information becomes available.

Started
Nov 09, 2026, 10:08 PM UTC
Resolved
Ongoing
Duration
● 5m
Detected by Pingoru
Nov 09, 2026, 10:08 PM UTC

Affected components

Social Security VerificationX

Update timeline

  1. identified Nov 09, 2026, 10:08 PM UTC

    We are currently experiencing a processing delay affecting Consent-Based Social Security Number Verification (CBSV) orders. Orders may still be submitted but will remain pending until processing resumes. Electronic CBSV (eCBSV) orders are not affected. Our service provider is actively working with the Social Security Administration to resolve the issue. No estimated resolution time is currently available. We will provide another update as more information becomes available.

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